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Travel Nurse
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Travel Nurse
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Travel Nurse
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Medical Delivery Driver
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Weekend Medical Delivery Driver
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RN - Hospice - Fargo
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Onsite Medical Representative
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Amazon Fargo, United StatesThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support ...
Customer Care Representative - Fargo, United States - First International Bank & Trust
Description
**Customer Care Representative**
**Department:** Customer Care Center **Location:** Fargo, ND
**PT/FT/Temporary :** Full Time
First International Bank and Trust is recognized eight years in a row for being a Top 50 Best Places to Work. This isnt just an award placed on the shelf. It speaks to the teams of colleagues who are dedicated to create extraordinary experiences based on the philosophy of treating every customer like family.
Please see below for additional information regarding the Customer Care Representative position and submit your online application
**Responsibilities:**
Provides exceptional customer service and professionalism to existing and/or prospective customers by answering in-bound calls and responding to inquiries and requests related to deposit and loan accounts.
Answers questions related to credit and debit cards for both internal & external customers.
Provides online/mobile banking support to both internal and external customers and perform out-bound calls welcoming new online/mobile banking customers.
Complete interactive chats and video teller transactions.
Problem solve and escalate customer interactions to Team Leads as appropriate.
Enhance customer experience by promoting and referring to all divisions of the bank.
**Position Competencies:**
Customer Focus
Adaptability
Communication
Self-Management
Attention to Detail
**FIBT Competencies:**
Maintain confidentiality
Uphold FIBTs Mission, Vision and Corporate Values
Follow policies, procedures, internal controls and perform responsibilities with ethics and integrity
Observes safety and security procedures
Is consistently at work on time and ensures work responsibilities are covered when absent
**Education/Experience:**
High school diploma or equivalency; or one to three years of related experience in banking, at another financial institution or a call center; or equivalent combination of education and experience is preferred.
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.