- Registers new patients with complete and accurate demographics according to procedure.
• Checks patients in and out. Verifies all patient/family demographic information and enters accurately in the computer at each visit. May need to electronically verify address.
• Provides, collects and accurately documents all required patient paperwork according to procedure.
• Schedules patients accurately using the automated appointment system following office protocols.
• Maintains the daily physician appointment templates at the direction and approval of the office manager and lead receptionist.
• Contacts patients/families with future appointments to confirm appointments and verify demographic and insurance information.
• Verifies patient's insurance eligibility and benefits using established automated process at each visit.
• Initiates the Children's Connect sign up process for all new or inactive patients at the beginning of each visit.
• Responds to Children's Connect appointment messaging within defined timeframes.
• Pulls patient's charts as needed, releases information as needed in accordance with organizational protocols.
• Scans documents into the electronic medical record as directed. Appends the document to the appropriate section of the record following organizational protocol.
• Collects co-pays and balances on past due accounts following organizational protocol.
• Posts payments collected directly into the computer. Completes end-of-day balancing and accurately prepares bank deposit.
• Answers patient/family questions about owed balances and/or refers to Primary Care Physician Billing as appropriate.
• Completes work queues daily to compile missing demographic and insurance information for billing purposes.
• Supports patient care quality initiatives as directed.
• Completes miscellaneous reports and letters as needed.
• Opens and distributes mail in a timely manner.
• Assembles patient packets as directed.
• Pulls and processes all fax transmittals as directed, scans patient reports as directed.
• Prepares and sends hospital charges as directed.
• Performs opening and closing duties as assigned by the office manager or designee.
• Assists in the orientation and training of new employees as requested.
• Facilitates handling of pharmaceutical representatives and vendors in accordance with office policy.
• Monitors hourly and maintains clean, organized clutter-free lobby and clean patient restrooms - High School Diploma or GED equivalent Preferred
- Minimum one year customer service experience Preferred and
- One year experience working in a health care or insurance setting Preferred
- Excellent skills in communication, listening, customer service, organization.
- Basic computer skills and knowledge of Microsoft operating environment
- Ability to read, write and perform arithmetic calculations
- Ability to operate basic office equipment: personal computer, automated telephone systems, scanning technology, e-signature, 10 key adding machine, copier, shredder and facsimile.
- Knowledge of billing and insurance programs.
- Knowledge of patient appointment scheduling systems in a medical office.
- BCLS - Basic Life Support through the American Heart Association is Preferred and
- Based on position, medical interpretation certificate may be Required
- Bilingual (English-Spanish) required for some personnel and
- Travel to other Children's Physician clinics, based on staffing needs Required and
- Rehab: Requires coverage 24 hours a day / 7 days a week. Must be able to work during assigned shift(s) (day, evening, night, weekend and/or holidays). Casual positions will be required to be on call. Staff may be asked to take on call for areas that are open 24/7 Required
-
BH Patient Access Specialist
2 weeks ago
Bryan Health Lincoln, United StatesGENERAL SUMMARY: · Responsible for identifying and supporting departmental efficiencies for switchboard, scheduling, registration, and patient reception/discharge. Duties include coverage for all identified areas and working closely with the Patient Access Supervisor to ensure s ...
-
BH Patient Access Specialist
3 weeks ago
Bryan Health Lincoln, United StatesGENERAL SUMMARY: · Responsible for identifying and supporting departmental efficiencies for switchboard, scheduling, registration, and patient reception/discharge. Duties include coverage for all identified areas and working closely with the Patient Access Supervisor to ensure s ...
-
Marketing & Communications Specialist I
1 week ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Game & Parks Commission - Agency 33 · Location: · Lincoln Job Posting · Hiring Rate: · $18.261 · Classification Salary Range: · $ $26.92 · Job Posting: · JR Marketing & Communications Specialist I (Open) · Applications No Longer Accepted ...
-
Division Contract Specialist
1 week ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Health & Human Services - Agency 25 · Location: · Nebraska State Office Building - Lincoln · Hiring Rate: · $25.061 · Classification Salary Range: · $ $36.94 · Job Posting: · JR Division Contract Specialist (Open) · Applications No Longe ...
-
Optometrist
5 days ago
Optical Express Group Lincoln, United StatesOptometrist Role · Location - Lincoln · Hours - Part time, 3-4 days per week · Optical Express is a provider of ophthalmology services including laser eye surgery, cataract surgery and lens replacement surgery in the United Kingdom and Europe. For over 30 years, millions of patie ...
-
Highway Programs Specialist
1 week ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Transportation - Agency 27 · Location: · Lincoln Job Posting · Hiring Rate: · $27.584 · Classification Salary Range: · $ $40.66 · Job Posting: · JR Highway Programs Specialist (Open) · Applications No Longer Accepted On (If no date is di ...
-
Physician (Immediate Care)
3 weeks ago
Catholic Health Initiatives Lincoln, NE, United States Full timeOverview · CHI Health St. Elizabeth is currently seeking a quality driven and patient centered Maternal Fetal Medicine Specialist to join our progressive and rapidly expandingWomen's Health ServiceLinein Lincoln, Nebraska. This opportunity is well suited for a physician desiring ...
-
licensed practical nurse
2 weeks ago
Carestaff Partners Lincoln, United States TempCareStaff Partners is seeking a Licensed Practical Nurse (LPN) for a critical travel or local contract position with a Skilled Nursing Facility (SNF) in Nebraska. · • Specialty: Licensed Practical Nurse - LPN · • Setting: Skilled Nursing Facility (SNF) · • Patient Population: Adu ...
-
WSP Lincoln, United States Regular, Fullul {font: 14.0px Arial;} div.a {line-height: 120.0%;} Wireless Network Senior Operations Specialist Americas · Who We Are · At WSP, we are driven by inspiring future-ready pioneers to innovate. We're looking to grow our teams with people who are ready to collaborate in building c ...
-
Maintenance Specialist I
1 week ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Military - Agency 31 · Location: · Lincoln Job Posting · Hiring Rate: · Classification Salary Range: · $ $30.86 · Job Posting: · JR Maintenance Specialist I (Open Date: 06/07/2024) · Applications No Longer Accepted On (If no date is disp ...
-
InsideHigherEd Lincoln, United StatesWorking Title:Extension Instructor or Open Rank Extension Educator - FNH Rural Health (Statewide) · Department:Cooperative Ext Division-0788 · Requisition Number:F_240078 · Posting Open Date:05/22/2024 · Application Review Date: (To ensure consideration, please submit all applica ...
-
Identity Development Manager
1 week ago
WSP Lincoln, United States Regular, Fullul {font: 14.0px Arial;} div.a {line-height: 120.0%;} Identity Development Manager · Who We Are · At WSP, we are driven by inspiring future-ready pioneers to innovate. We're looking to grow our teams with people who are ready to collaborate in building communities and expanding o ...
-
InsideHigherEd Lincoln, United States Faculty Jobs ,Working Title:Extension Instructor or Open Rank Extension Educator - Food, Nutrition & Health (Hitchcock Co.) · Department:NE Ext Engagement Zone · Requisition Number:F_240059 · Posting Open Date:05/14/2024 · Application Review Date: (To ensure consideration, please submit all a ...
-
Child Support Enforcement Worker
1 week ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Health & Human Services - Agency 25 · Location: · Lincoln Job Posting · Hiring Rate: · $18.261 · Classification Salary Range: · $ $26.92 · Job Posting: · JR Child Support Enforcement Worker (Open) · Applications No Longer Accepted On (If ...
-
Executive Assistant
3 weeks ago
State of Nebraska Lincoln, United StatesThe work we do matters · Hiring Agency: · Banking and Finance - Agency 19 · Location: · Lincoln Job Posting · Hiring Rate: · $19.631 · Classification Salary Range: · $ $28.94 · Job Posting: · JR Executive Assistant - Legal Division (Open) · Applications No Longer Accepted On (If ...
-
InsideHigherEd Lincoln, United States Faculty Jobs ,Working Title:Extension Instructor or Open Rank Extension Educator - Livestock Systems (Sheridan County) · Department:NE Ext Engagement Zone · Requisition Number:F_230187 · Posting Open Date:04/29/2024 · Application Review Date: (To ensure consideration, please submit all applic ...
-
Accountant
4 days ago
The Reserves Network Inc Lincoln, United StatesJob Description · Job DescriptionFamily owned and operated company in Lincoln that is growing like crazy about to add an Accounts Payable Specialist to keep up with all the work being done. This is planned growth and the foundation is incredibly solid for more growth and sustaine ...
-
Sales Support Specialist
2 weeks ago
The Reserves Network Inc Lincoln, United StatesJob Description · Job DescriptionWhen you step into the role of the sales support specialist, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service and administrative expertise will strengthen a productive environme ...
-
Production Planning Specialist
2 weeks ago
KMC Lincoln, United StatesKawasaki Motors Manufacturing Corp., U.S.A seeks full-time Production Planning Specialist at our Consumer Products manufacturing facility in Lincoln, NE. · Responsibilities of Production Planning Specialist: · Review daily production schedule to ensure that productions deadlines ...
-
Accounting Specialist
1 week ago
The Reserves Network Inc Lincoln, United StatesJob Description · Job DescriptionAccounting Specialist role for a small company in the construction industry in Lincoln. This 30+ year old organization is looking for the right fit to assist the Controller on all accounting duties and help make the organization run smoother.What ...
patient access specialist - , NE, United States - Children's Hospital & Medical Center
Description
Job DescriptionSchedule: Monday-Friday 7:45am-4:15pm
$1000 Hiring Bonus
At Children's, the region's only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team-and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
A Brief Overview
Responsible for greeting and checking in all families and other customers in a professional manner, providing exceptional customer service expectations. Must be able to multi-task. Monitors, maintains, and verifies all required patient information with consistency and accuracy. Works with clinical team to ensure a team-based approach to care. Ensures accurate and consistent point of service collections. Ensures a positive interaction in each patient and family encounter. May be expected to work in either the clinic location and/or in the Centralized Scheduling Center.
Essential Functions
