Customer Service Manager - Rapid City - Jeff Johnson

    Jeff Johnson
    Jeff Johnson Rapid City

    1 month ago

    Default job background

    Job title: Receptionist - State Farm Agent Team Member

    Description

    About Our Team

    We are a high-performing team at Jeanie Greene Insurance Agency that is passionate about making a difference in the lives of others and bettering the community.

    Job Summary

    We are seeking a talented and driven professional to join our team as a service manager. The ideal candidate will be responsible for providing exceptional customer service, managing appointments, and supporting the team with various administrative tasks.

    Key Responsibilities

    • Provide outstanding customer service and follow up on client needs.
    • Manage appointment scheduling and office communications.
    • Assist with incoming inquiries and maintain accurate customer records.
    • Identify opportunities to offer insurance solutions through sales conversations.
    • Support the team with various administrative tasks and projects.

    Requirements

    • Previous experience in a receptionist or customer service role.
    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Comfortable with engaging in sales conversations.
    • Basic computer skills, including Microsoft Office and CRM systems.
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