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Project Assistance in Project Management
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Biomed Technician
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Network Engineer
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PT Customer Service Leader
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PT Center Store Associate
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PT Sales Associate Cashier
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PT To Go Associate
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PT To Go Associate
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PT To Go Associate
3 weeks ago
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Inside Technical Sales - Hinckley, United States - WM Wilson Company Inc
3 weeks ago
Description
Job Description
Job DescriptionOVERVIEW
The Technical Inside Sales Representative serves customers by providing Excellent customer service support - responsibilities include:
Taking care of customer needs ~ Exceeding customer expectations ~ Providing product and service information ~ Providing support to outside sales ~ Generates revenue by soliciting and obtaining orders ~ Troubleshoots and rectifies customer complaints/issues
PRIMARY RESPONSIBILITIES
§ Provide excellent customer service for all incoming calls
§ Provide pricing and technical information
§ Expedite existing orders
§ Prepare quotations in ERP program and/or formal quotation on letterhead
§ Fill orders by entering in ERP program, communicating expected delivery date
§ Projects as assigned:
o Take offs
o Other
§ Perform all other duties as assigned
SKILLS AND QUALIFICATIONS
§ Organizational skills and planning with the ability to shift priorities as necessary
§ Time management skills and the ability to prioritize work
§ Extensive Product Knowledge
§ Data management
§ Attention to detail and accuracy
§ Ability to work flexibly in an often fast-paced environment
§ Problem-solving skills
§ Communication skills – verbal and written
§ Confidentiality
§ Being able to develop relationships with customers
