Manager Social Services-Bartram Skilled Nursing Facility - Jacksonville, FL, United States

Description · Brooks Overview: For over five decades, Brooks Rehabilitation has been at the forefront of physical rehabilitation care. The nonprofit, based in Florida, is recognized as the premier rehabilitation system and ranks among the top 20 nationally according to U.S. News ...

Job description

Description

Brooks Overview: For over five decades, Brooks Rehabilitation has been at the forefront of physical rehabilitation care. The nonprofit, based in Florida, is recognized as the premier rehabilitation system and ranks among the top 20 nationally according to U.S. News & World Report. Brooks currently manages three inpatient hospitals in Florida and is set to expand its reach through a collaboration with Mayo Clinic, opening a new facility on Mayo's Phoenix campus in 2026. The organization's commitment to advancing rehabilitation science is evident in its focus on innovative research, education, and cutting-edge technology. Offering a comprehensive system of care, Brooks provides inpatient and outpatient services, skilled nursing, assisted living, and memory care and impacts lives beyond clinical settings through community programs designed to enhance the quality of life for individuals with physical disabilities.

Location Overview: This position is located at our Bartram Crossing facility located on our beautiful 115-acre campus in Bartram Park, Fla. Brooks Bartram Crossing is one of only 19% of U.S. skilled nursing facilities recognized as a Best Nursing Home for by U.S. News & World Report and earned Best Nursing Homes status by achieving a rating of "High Performing," the highest possible rating, for short-term rehabilitation. Bartram Crossing also received a CMS Five-Star Rating, The Joint Commission Gold Seal of Approval, and the Agency for Health Care Administration's Silver Award. The American College of Health Care Administrators recognized Bartram Crossing as a top-performing Skilled Nursing Facility based on quality indicators, occupancy and three years of survey data. Bartram Crossing has also been rated with zero deficiencies on its state survey for two years in a row. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization.

Position Summary: This position is responsible for providing comprehensive support to residents and their families throughout the skilled nursing experience. In addition to addressing emotional and psychosocial needs, this role oversees all aspects of case management, ensuring residents and families receive the guidance, resources, and advocacy necessary to navigate admissions, transitions of care, discharge planning, and ongoing support services. 

Job Responsibilities:

1. Plan, develop, organize, implement, evaluate, and direct the social service programs at this facility and ensure standardization of social services across Aging Services division.
2. Manage social services department staff, including hiring, performance management, and development. 
3. Assist and participate in developing, implementing and conducting relevant in-service training programs. 
4. Maintain current knowledge of federal and state regulations, as well as professional standards, and make recommendations for changes in policies and procedures to the Administrator. 
5. Complete social service intake assessments as necessary via interview and in a private setting. Involve the patient/resident/family in planning objectives and goals for the patient/resident. Develop preliminary and comprehensive assessments of social service needs of each patient/resident. 
6. Develop a written plan of care for each resident identifying needs and appropriate goals to be accomplished to support each area.
7. Review Advance Directives and provide information and care plan accordingly.
8. Participate in regularly scheduled Utilization Reviews and review discharge plans.
9. Provide information related to Medicare/Medicaid and other available financial assistance programs.
10. Review facility concerns and grievances in the role as Grievance Official. 
11. Participate in facility surveys by authorized agencies and assist in developing appropriate action plans.

Job Qualifications:

1. Bachelor's degree in social work or a related field required (psychology, sociology, gerontology); master's degree preferred.  
2. Course work as LSW or MSW preferred.
3. Must have a minimum of 3-5 years' experience in a supervisory capacity in a hospital, nursing care facility, or other related facility. 
4. Minimum of three years' experience in long term care experience preferred. 
5. Experience working with geriatric population is highly desired.
6. Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines required
7. Must have strong problem-solving abilities.
8. Exceptional interpersonal skills and sound professional judgment.
   
    

Compensation: Experience and education may be considered along with internal equity when job offers are extended.
 
Hours-Full Time 

Location: 6209 Brooks Bartram Drive, Building 100, Jacksonville, FL 32258

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs