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Quality Manager - Bowling Green, United States - Alpla
Description
ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more.
ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.What Can You Expect From ALPLA
Health and Wellness Care Program- Benefits
Child Care Benefits
Dependent Care Cost Savings Program
Recognition programs; Promotional opportunities
401K Retirement Plan and excellent Matching Plan
Medical, dental, vision plan
Education assistance program/tuition reimbursement
Short term, long term and life insurance paid by ALPLA
Paid vacation; paid holidays
What You Will Enjoy Doing
To coordinate and supervise all integrated management system (IMS) activities at the manufacturing site to ensure product that meets internal and customer quality and regulatory expectations is delivered to the customer.
Main Responsibilities:
Quality System
Ensures compliance with all quality management system requirements (ISO 9001, FSSC 22000 and other standards as required)
Primary practitioner for HACCP program (as applicable); supports any additional risk assessment requirements including change management
Prepares and successfully completes internal and external quality and/or food safety audits
Monthly reporting of quality and food safety system data per documented corporate procedures locally as well as regionally as required
Quality Control
Ensure production compliance with all regulatory, internal and customer product and packaging specifications; ensures customer specifications are current and accessible
Ensure customer mandated compliance documents are issued (i.e. COAs, regulatory statements)
Oversite responsibility for plant quality control program including product measurement/testing and data collection and integrity and rework management
Oversite for performance of quality test equipment including internal and external calibration programs
Assist operations in new product (AQP) and equipment qualification and verification activities
Assist in optimizing and standardizing plant quality documentation including utilization of standard document control systems
Documents and reports all supplier quality related issues per standard procedures; supports Logistics team on securing complaint resolution
Customer Relationship Management
Hosts periodic customer visits; primary contact for quality and regulatory related communications with customer
Manages customer complaint process including application of proper RCA techniques and tools. Ensures customer complaints are captured in global/regional/local reporting systems
Supports the RCA process and training for other departments in the plant
Laboratory Management
Ensures all personnel performing quality testing within the quality lab and on the production floor are trained and qualified
Leading the Team
Regularly scheduled quality staff meeting
Ensures team works together as efficiently as possible
Ensures correctly time and attendance of team is captured
Recruits (with HR) new employees
Performs disciplinary actions
Performs annual performance evaluations
Assesses training needs of staff and ensures execution of training
What Makes You Great
Education/Experience:
4 year degree (preferred) in a technical discipline or equivalent work experience
Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment. Experience with Coordinate Measuring Machine (CMM) preferred.
At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment
Qualifications/Skills:
Proficient with Excel, SPC software, Word, PowerPoint
Intermediate to advanced statistical knowledge
Ability to work well with other departments
Ability to manage Customer Relations
Able to handle multi-task environment with excellent organizational skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job:
The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.
The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
The employee is occasionally required to sit.The employee must regularly lift and/ or move up to 10 lbs, frequently lift and/or move up to 30 lbs and occasionally lift and/or move more than 50 lbs.
Specific vision abilities required by this job include close vision.
It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA).
ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of
Any Kind:
ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
ALPLA will not tolerate discrimination or harassment based on any of these characteristics.
