Operations Lead-US - Pineville, United States - Access Information Management

Description

Why Access?

• Competitive Hourly Pay - $19.00/hr
• Monday through Friday - 1st Shift
• Medical, Dental, Vision and Life insurance
• 14 days of PTO, 8 paid holidays, and 2 paid personal days
• K Retirement program with 3% company match, % vesting after 2 years
• Company Paid Uniforms
• Training and Growth opportunities

We are looking for an Operations Lead to join our team. The Operations Lead will assists record center and transportation specialist team members in daily operations by providing support and direction.

Position Requirements

• Assist Operations Supervisor in managing record center and transportation specialist team members in determining and monitoring workload, schedules, time off, and general operations activities to ensure accuracy, efficiency, safety and security, while meeting Access SOP standards and Client Service Level Agreements.
• Complete daily operational tasks related to the branch including, but not limited to, maintaining appropriate inventory, managing the destruction process for all clients, facilitating perm-outs, and organizing records for productivity, safety, incentives, maintenance, meetings and training.
• Participate in the training of team members on systems, scanners, workflows and procedures and provide feedback to Market Leader on team member performance as needed.
• Ensure compliance with appropriate OSHA regulations and ensure all accidents and injuries are properly reported.
• In collaboration with Market Leader, ensure facility, as well as all vehicles, are safe and clean and follow through on any repairs or maintenance as needed.
• Ensure completion of all scheduled Record Center Audits.
• Organize and maintain records for all productivity, safety, incentives, maintenance, meetings and training.
• Meet or exceed budgetary and KPI targets.
• Know and understand defined role in the Company Disaster Recovery Plan.
• Create an environment of collaboration with team members.

Requirements

• High school diploma or equivalent required.
• 1 years past work experience in a service industry required.
• 1 year experience leading service-oriented teams required.
• Must possess basic computer skills.
• Must be skilled in operating a forklift and/or pick lift.
• Ability to complete paperwork accurately and completely understand the importance of detail and accuracy.
• Routine lifting of 20-50 pounds (- containers per day).