Construction Service Technician - Wilmington, United States - HomeStar Remodeling

Description

About Our Company

HomeStar is a premier Remodeling Company offering the most dependable and energy efficient products along with lifetime transferable warranties. We were ranked as Inc. Magazine's 53rd fastest growing company in America. We have big plans for expansion coming soon

If you are looking for an explosive employment opportunity as a Home Remodeling Construction Service Technician, we have a great opportunity for you Our Service Technician oversees the post-sale processing of new business from the point of sales through the installation.

The Service Technician works to resolve issues identified during the quote approval process, measuring and ordering correct windows, doors,roofing and siding materials, and works with the vendors to inform them of new jobs in a timely manner and resolves problems discovered at the time of install.

Primary duties and responsibilities

Maintain high standards of workmanship, that adhere to Original Plans & Specifications, as well as Company Standards
Knowledge of Proper Material Take-Off's
Strong Communication, Leadership, Time Management, Problem Solving, Risk Management, Technical, & Negotiation Skills
Customer Relations, and Ability to Discuss Project Processes with Customers.
Ensure that all issues are resolved and the most efficient and cost effective way to ensure customer satisfaction
Diagnosing and solving issues when a customer has a complaint or is not satisfied
Diagnosing, handling and solving issues that may arise throughout an installation
Ability to Service any Warranty Work in respective Product Field
Ability to Manage Multiple Projects Simultaneously
Oversee all aspects of Projects, from Implementation to Completion.
Ability to lift 75+ pounds.

Required Education and Experience

High School Diploma or GED required
Must have 2+ years experience of Roofing, Siding, Window, & Door install experienc
Self motivation and discipline
An ambitious and competitive nature
Excellent communication, organizational and interpersonal skills
Resourceful problem solving abilities
Highly evolved customer service skills
A personality and skill set that is scalable- We're looking for someone with promotion and managerial potential as the department and company grows
Top notch customer service skills
Roofing/Siding experience is a must, Window experience is a plus

Benefits

Medical, Vision and Dental insurance
401(k) Matched by HomeStar
Paid vacation
Maternity/Paternity leave

Income range:
$20-$30/per hour depending on experience