Manager, Customer Success Manager - Eagan, MN

The Digital Programs Customer Success Manager designs scalable digital programs that drive customer adoption expansion and value realisation across a diverse product portfolio. · Drive product adoption customer engagement retention and advocacy using data and customer insights fo ...

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations ...

We are seeking an experienced Manager of Customer Success to lead our team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across both HVA and Growth customer segments.You will set priorities, coach team members, and partner cross-functi ...

As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · The Customer Success Manager will engage with customers to understand their business goals, · devel ...

We measure our success based on the prioritization of our customers' needs and goals. The relationship we create with our customers determines the future benefits for them and our company. · ...

We're looking for a Customer Success Manager to lead a team of customer success managers (CSMs) serving customers across our indirect tax and direct tax solutions (ONESOURCE). This leader will also directly hold and manage their own focused book of enterprise customers while mana ...

The Digital Programs Customer Success Manager designs scalable digital programs for customer adoption expansion and value realisation. The role combines strategy execution guiding virtual teams to engage customers through digital strategies. · 5+ years in Customer Success Program ...

We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · ...

Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology As part of our transformation we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value o ...

We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the value of our solutions. · ...

We're looking for a Manager of Customer Success to lead a team of Customer Success Managers (CSMs) serving customers across our Indirect Tax and Direct Tax solutions (ONESOURCE). · This leader will also directly hold and manage their own focused book of enterprise customers while ...

As part of Thomson Reuters' transformation in the legal industry, · we are building a world-class Customer Success organization. · You have formal legal education (JD) or substantial experience working with legal technology, · attorneys, or legal professionals. · ...

Build meaningful relationships and empower customers to achieve their goals while driving success for both them and the company. · Manage customer journey to drive performance towards strategic objectives. · Prioritize customer needs and goals to create successful outcomes. · ...

The Digital Programs Customer Success Manager (DCSM) designs delivers continuously improves scalable digital programs that drive customer adoption expansion value realisation across diverse product portfolio. · 5+ years in Customer Success Program Management Lifecycle Marketing o ...

The Digital Programs Customer Success Manager designs · delivers and continuously improves scalable digital programs. · Drive product adoption customer engagement retention and advocacy using leveraging data · and customer insights ...

We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · Engage regularly with senior executives to understand their goals and provide strategic guidance. · Jointly create success plans w ...

As a Customer Success Manager you will own the post-sale relationship for a portfolio of customers ensuring they achieve measurable value and remain engaged throughout their lifecycle. · ...

We are seeking an experienced Customer Success Manager to own the post-sale relationship for our customers and ensure they achieve measurable value throughout their lifecycle. · ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions.This includes CoCounsel. · You will be a trusted advisor, proactively engaging with customers to understand their business processes, ...

We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer base. · Establish and maintain multi-level executive relationships, aligning customer objectives to outcomes and value ...