Specialist II, Global Account Services - California, United States - Wyndham Grand Clearwater Beach

Description

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A Warm Wyndham Welcome to you from our Saint John Team

We look forward to reviewing your experience and skill set for the postiion of Specialist II with our Global Account Services Team.

The Saint John Wyndham Team is very proud of our accomplishments and our strong history of over 25 years of business in our community.

Every day, we work to make hotel travel possible for all. We welcome you to learn more about our outstanding team.

We have over 15 business departments including Wyndham Hotels, Wyndham Rewards, Customer Care, Group Sales, Global Account Services, MyRequest Support Team, Technical Support and more.

A Wyndham family of 600+ team members as well as our local support teams; Human Resources, Talent Development, Workforce Management and Payroll.

Our Saint John Wyndham team works very closely together to ensure we fulfill our Count on Me service promise; We are responsive, respectful and we deliver great experiences.

As a successful candidate your starting rate of pay will be $20.00 per hour.
Experience a commitment to your financial security, health, development and growth
Be a part of the respectful work environment where we celebrate personal and professional successes
Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work
We have full-time

opportunities

on our

Global Account Services Specialist II Team.

We welcome you to a role that offers the opportunity to work with an established team who are committed to your success and delivery of our Count on Me service promise.

Currently we offer flexibility for our teams to work a hybrid schedule which provides the opportunity to work together in our Saint John office and also to work from home with company provided equipment.

As a

Global Account Services Specialist Level II

you will

work with global customers in multiple segments by coordinating group and transient hotel bookings from key global accounts via telephone and email.

You will work with both internal and external computer systems and work in tandem with Global Sellers to negotiate special rates and terms for clients and groups utilizing proposals and contracts.

The groups that you are providing Count on Me Service can range from one hotel room to thousands of hotel rooms and Specialists work through multiple mediums (phones, web, client software and email) to solicit and convert revenue opportunities while building and maintaining strong relationships with new and existing key accounts.

Your innate ability to foster positive relationships with customers will ensure your success in meeting your revenue targets, service level agreement protocols and working with multiple client contracts simultaneously.

Reporting to the Global Account Services Supervisor

you will be empowered to demonstrate your

proven one year of solid customer service and sales experience and apply your strong time management and communication skills during your training and growth into the role.

Your established computer navigation skills including outlook email, internet research, and multitasking using various screens and applications

will enhance your success in an energetic and rewarding environment.

Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal growth and professional success as we are committed to making Wyndham a special place to build a career.

Thank you for your interest in learning more about our Wyndham Saint John Team.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents.

Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry.

Headquartered in Parsippany, N.J.

with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all.

Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds.

Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location:
Saint John

,

180 Crown Street

,

Saint John

,

New Brunswick

NA

Employment Status:
Full-time
What we expect from you

You will play an important part in our mission to make travel possible for all by:
∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.
∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
∙ Bring your best every day and strive to exceed expectations in all you do.
What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
∙ Competitive salary and benefits.
∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.

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