Account Management Expert - Kansas City - beBeeCustomerAccountSpecialist

    beBeeCustomerAccountSpecialist
    beBeeCustomerAccountSpecialist Kansas City

    2 weeks ago

    Job title: Customer Account Specialist

    Description
    >To deliver best possible customer experience and excellent service relating to order management activities, general requests, problem-solving communication by analyzing each situation as needed, take appropriate action to meet customer needs, coordinate actions with internal and external contacts to determine the best method for resolving problems while ensuring customer satisfaction adhering to organization policies supporting sales generating reports managing orders receipt through cash application prompt resolution of issues arising from time of order placed date invoice actively manage ongoing logistics maintenance build positive effective relationships customers transportation logistics brokers sales credit quality plants assist researching identifying root cause analysis around account specific issues solicit information forecasted needs customers requested.,

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