Windows Desktop System Analyst II - Beachwood, United States - Cleveland Clinic
Description
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is a top ranked hospital in the United States.At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
We are looking for a Windows Desktop Systems Analyst to join our team of devoted caregivers. You will strive to provide a safe, secure, and stable computing environment daily.Caregivers will work towards providing the perfect opportunity to help improve patients' lives with all the care and expertise that our world-renowned center has to offer.
Your primary duties will include:
Complete routine support and designated project assignments. Provide input to develop solutions. Assist with project documentation. Provide operational and business objectives.
The Ideal future caregiver:
Has strong communication, Intune management and/or MEM management skills. Is a self-started and can multitask in a stressful situation. Works well in a close-knit, teambuilding environment. Comes prepared with a willingness to learn and share knowledge. Has extensive workstation administration experience, including Windows 10 and 11.
The primary location for this position will be at Cleveland Clinic Administrative Campus (CCAC) with the opportunity to go remote after the first 6-12 months.
This is an excellent opportunity for those who are flexible and would like to advance their career growth opportunities within Cleveland Clinic.
Caregivers will have several leadership and technical education opportunities where they can grow professionally but also as a person. At Cleveland Clinic, we know what matters most.That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, you'll find that we offer:
resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
Completes departmental projects and ongoing application support.
Assists with scope and task plan development.
Provides input to resource requirement development.
Supports development of information system requirements.
Develops process flow charts and reports on project status.
Other duties as assigned.
Education:
Associate's Degree in Information Technology, Computer Science or related field
Certifications:
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start plexity of Work:Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Work Experience:
Minimum of 3 years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
Offset:
High School Diploma / GED or equivalent and more than 3 years of experience
Preferred Qualifications:
Experience with Microsoft Intune and/or Microsoft Endpoint Manager (MEM)
Experience with VB scripting or PowerShellExperience with Group PoliciesExperience with Active Directory3+ years of experience in physical desktop and virtual desktop computing environments.
High degree of dexterity to produce materials on a computer.
Requires normal or corrected vision, hearing and speech, mobility sufficient to attend meetings.
Ability to lift up to 25 pounds.
The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Intune, MEM, Microsoft Endpoint Manager, VB scripting, PowerShell, Active Directory, Group PolicyPay RangeMinimum hourly:
$30.41Maximum hourly:
$46.38The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.