- Department: Telecom Switchboard
- Schedule: Part Time, 32 hours weekly, 3rd shift, 8 hour shifts 10:45p-7:15a, Every Friday, Saturday, Sunday, & Monday
- Hospital: Via Christi Hospital St. Francis
- Location: Wichita, KS
- Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
- Receive and relay internal and external calls and provide general information according to protocol.
- Maintain desk directories, on-call list, reference guides and other associated reference materials.
- Operate beeper and paging system to contact personnel and code team.
- Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Switchboard Operator - Wichita, United States - Ascension Health
Description
DetailsPaid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Operate the organization's telecommunication system to answer and route incoming calls and to
communicate codes, alerts, drills and other announcements.
Education:
One year experience in high volume call center or switchboard operation with focus on Customer Service is preferred.
Computer training in Google doc and sheet is preferable.
Technical Skills
Must be adept with office equipment typically found in a business office environment.
Excellent typing skills are essential, minimum of 40 words per minute required
PC skills in Windows based programs and/or related training (such as PC based messaging, Intellidesk or Answering Service system) preferred.
Excellent written and verbal communication skills
Why Join Our Team
Ascension Via Christi caregivers have been caring for and providing healing to Kansas communities for more than 135 years.
As the largest healthcare provider in Kansas, we offer career opportunities across a number of hospitals, clinics, therapy centers and home health services.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
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