Service Manager - Warminster

Only for registered members Warminster, United States

1 month ago

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Job summary

Provides quality and timely service to customers through recruitment training supervision of lawn care specialists evaluates quality of service provided to customers develops procedures to minimize customer complaints coaches develops lawn specialists trainees works with other managers identify ways reduce customer cancellations recruits interviews selects personnel efficiently staffs service function evaluates performance makes salary recommendations administers disciplinary actions consistent company policy plans conducts new hire ongoing training for service personnel in customer skills technical skills safety policies procedures supervises team technicians ensure service production sales goals met maintains positive morale among personnel actively promotes teamwork determines work procedures issuing oral written instructions expedites workflow coordinating information between customer field technician prepares composite reports individual reports subordinates conducts daily weekly management meetings ensures safe workplace provided associates ongoing training adherence company policies maintains Department Transportation PrePost Trip Inspection Drive Qualification files ensures current licensing maintained by associates required state federal law must physically located United States while performing this job.


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