Business Analyst - Bridgewater, United States - RedStream Technology

Description

IT Business AnalystContract Hybrid role in Bridgewater, NJ (3 days a week onsite)RedStream Technology is recruiting a Business Analyst to work with the IT operations groups in a multi-national corporation to document and create training materials to improve and standardize processes across the teams.

The person in this role will work with multiple teams and will need to have the ability to work independently but also be pro-active to request information from the groups to fill in knowledge gaps as the documentation comes together.

Responsibilities:
Develop IT related Training CurriculumLearn & Understand Enable Now for hosting training contentPlan & Conduct Training Sessions on the contentRecord & Edit Training Sessions for use by the larger organizationExperience:More than 5 years professional experience as a Business AnalystStrong Process engineering applying proven methodologyAbility to gather & document Requirements with minimal supervisionStrong Facilitator of meetings & workshopsResilient follow-up demeanor confirming assumptions, decisions, risks & issuesProject Management approach to work assignmentsPast experience developing Training materialsWorking knowledge of ITSMWorking knowledge of JiraHighly proficient with Microsoft Office applicationsExcellent verbal & written communications skillsProven Team Player working with experience in both IT Operations and IT TrainingWorking knowledge of ManageEngine Help Desk softwareWorking knowledge of SAP Enable Now for authoring training contentAdobe Creative Cloud for graphics#J-18808-Ljbffr