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- Lead and develop a team of Customer Success Managers to ensure customer retention and maximize lifetime value.
- Drive customer satisfaction and loyalty through retention strategies and initiatives.
- Oversee the entire customer lifecycle post-product adoption, including ongoing engagement and renewals.
- Develop best practices for customer success, including playbooks, processes, and tools to optimize team efficiency.
- Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with business goals.
- Analyze customer data and feedback to identify trends and areas for improvement.
Director of Customer Success - New York - Canary Technologies
Description
Director of Customer Success
Canary Technologies empowers hoteliers worldwide with its hospitality-specific AI platform, serving 20,000+ hotels across 90+ countries.
Responsibilities
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Customer Success
Only for registered members New York
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Customer Success
Only for registered members New York
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Customer Success
Only for registered members New York
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Customer Success
Only for registered members New York
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Customer Success
Full time Only for registered members New York
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Customer Success
Only for registered members New York
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Customer Success
Only for registered members New York
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Customer Success
Only for registered members New York, NY
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Customer Success
Only for registered members New York City Metropolitan Area
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Customer Success
Only for registered members New York City Metropolitan Area
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Customer Success: AI Success Architect
Only for registered members New York, NY
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Head of Customer Success
Only for registered members New York
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Customer Success Manager
Only for registered members New York
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Customer Success Manager
Only for registered members New York
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Customer Success Manager
Only for registered members New York, NY
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Customer Success Specialist
Only for registered members New York, NY
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Customer Success Director
Only for registered members New York, NY
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Director, Customer Success
Only for registered members New York
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Customer Success Manager
Only for registered members New York
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Customer Success Manager
Full time Only for registered members New York
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Customer Success Manager
Only for registered members New York