Ticket Seller - Melbourne, United States - ASM Global
Description
Great opportunity to work in the entertainment industry The King Center delivers fun, family entertainment including comedy, concerts and family shows among other events, bringing energy, excitement, and new business to Melbourne, FL
The Ticket Seller is responsible for selling tickets to the general public from the arena Box Office using Paciolan ticketing system, while providing general information to guests.
Duties:
Assist guests at the Box Office Will-Call window and resolve all issues/problems
Create an exceptional experience for all guests through a safe, clean, and friendly environment
Familiarize self with the different venue layouts
Answer questions regarding events, tickets, & schedules
Balance monies at end of shift with supervisor
Assist with the restocking of Box Office supplies
Follow all operational policies and procedures for Box Office operations.
Other duties as deemed necessary or as directed
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The employee should also have the following qualifications:
Experience / Education:
High school diploma or a general education degree
1 years computerized Box Office experience is preferred
Skills and Abilities:
Experienced cash handling and strong math aptitude required
Advanced knowledge of computerized ticket sales, preferably the Paciolan system but not required
Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times
Strong customer service experience, with the aptitude to resolve conflicts
Ability to take and follow instructions
Ability to be security conscious
Ability to meet high standard of cleanliness and appearance
Ability to work well with other staff members
Proven ability to attend to details
Proven job reliability, diligence, and dedication
Other
Qualifications:
Employee must have reliable transportation to and from work
Physical Requirements:
Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money and receipts
Position also requires the ability to lift and/or move up to 25 pounds
Work Environment:
The noise level in the work environment is usually moderate, however, during events, the noise level may be loud
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
The company reserves the right to change or modify all job descriptions as needed.
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent.
The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.