Customer Success Representative - Welcome

Only for registered members Welcome, United States

1 month ago

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Job summary

This is a hybrid role based out of our Welcome plant requiring 2 days in the office per week. As a Customer Success Representative you will provide premier customer care and support direct customers and consumers by providing product information resolving issues to ensure high-quality customer experience take personal responsibility for each interaction regardless of brand ensuring customer needs are met from initial order receipt through delivery invoicing warranty complete all assigned responsibilities within requested timeframes ensure leadership sales team members informed pertinent activities related to each account monitor orders using routine exception reports intervene as necessary smooth processing maximum satisfaction.


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