- The manager will partner closely with Customer Service to analyze trends, identify responsible parties and root causes.
- Analyze customer claims with Customer Service, categorize issues and link them to responsible parties and root causes using frameworks such as the 5 Whys or Pareto analysis.
- Collaborate with Operations teams (Blanks, Printing, Logistics) on implementing corrective actions that are tracked sustainably.
- Maintain dashboards providing visibility into claim trends through continuous improvement initiatives reducing frequency improving quality & delivering better experience.
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We are seeking an Operations Excellence Manager to reduce customer claims and improve operational quality across Jiffy's three product lines: Blanks Transfers and Print. · This role follows a hybrid work model with a requirement of a minimum of three days per week onsite. · The m ...
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Operations Excellence Manager - San Francisco - Jiffy Limited
Description
Operations Excellence Manager
We seek an Operations Excellence Manager to reduce customer claims and improve operational quality across Jiffy's three product lines: Blanks, Transfers, and Print.
This role follows a hybrid work model requiring at least 3 days onsite weekly. Employees should expect regular office work for collaboration and business needs.
Key Responsibilities
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Operations Excellence Manager
Full time Only for registered members San Francisco
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Senior Manager, Operational Excellence
Only for registered members San Francisco
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Senior Manager, Operational Excellence
Only for registered members San Francisco, CA
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Senior Manager, Operational Excellence
Only for registered members San Francisco, CA
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Assistant Store Manager Excellent Benefits
Only for registered members San Francisco, CA
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Manager, Global Sales Excellence and Strategy, Direct
Only for registered members San Francisco, CA
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Senior Manager, PMO Excellence and Launch Operations
Only for registered members Green Street Floor , San Francisco, CALIFORNIA, United States
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Senior Manager, PMO Excellence and Launch Operations
Only for registered members San Francisco
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Manager, Global Sales Excellence and Strategy, Direct
Only for registered members San Francisco
-
Senior Manager, PMO Excellence and Launch Operations
Full time Only for registered members San Francisco
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Senior Manager, PMO Excellence and Launch Operations
Only for registered members San Francisco, CA
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Manager - GTM Excellence, Technology Industry Group (TIG) - Private Equity
Only for registered members San Francisco, CA
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Manager, Manufacturing Excellence
Only for registered members American Canyon
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Manager, Procedural Excellence
Full time Only for registered members Pleasanton
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Operations Excellence Manager
Only for registered members San Rafael, CA
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Manager, Procedural Excellence
Only for registered members Pleasanton, CA
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Operational Excellence Project Manager II
Only for registered members Alameda, CA
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Operational Excellence Project Manager II
Only for registered members Alameda
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Senior Manager, Manufacturing Excellence
Full time Only for registered members Fremont
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Manufacturing Operations Excellence Manager
Only for registered members San Leandro
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Manufacturing Operations Excellence Manager
Only for registered members San Leandro