- Remain up to date on new marketing initiatives to accurately address insurance-related questions using all available tools
- Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
- Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed
- Make accurate modifications to consumer policies depending on the information supplied
- Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems
- A general understanding of insurance policies and schedules is preferred
- Display strong communication skills, active listening skills, and personal skills
- Must have high school diploma or GED equivalent
- Previous customer service experience required for this position
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Nursing Service Management
1 week ago
Omega Enterprises James City, United StatesThe Senior and Therapy Center Barsbüttel is divided into nursing areas with different care focuses and offers a warm home to 254 residents. In addition to the general nursing area, the Senior and Therapy Center Barsbüttel also offers gerontopsychiatric living areas (closed and op ...
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Conference Services Manager
1 day ago
Kingsmill Resort Williamsburg, United StatesConference Services Manager · Overview: The Conference Services Manager is responsible for planning and managing client details and expectations for group events to include meetings, banquets, exhibits, recreation and other events associated with group bookings at Kingsmill Resor ...
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Guest Service Manager
3 weeks ago
Colonial Williamsburg Company Williamsburg, United StatesWho We Are · Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from ...
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Emergency Service Manager
2 days ago
Paul Davis Company Owned Store Williamsburg, United StatesDo you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? · Join the Paul Davis Team · Emergency Service Manager · The Emergency Service Ma ...
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Customer Service Manager
2 weeks ago
CityScape Metro Group Williamsburg, United StatesOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. Yo ...
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Assistant Guest Service Manager
2 weeks ago
The Fresh Market Williamsburg, United StatesAssistant Guest Service Manager Requisition ID Talent Areas Front End Department Position Type Full-Time The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member Guest Service, Service Manager, Guest, As ...
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Lead Guest Services Manager
3 weeks ago
The Crescent Hotels Group Williamsburg, United States· The Lead Guest Service Manager is a team lead resource in the execution of operations in the Rooms Department including - Front Desk Office, Bell Stand, Concierge, and the management of employees in those areas. The position is based out of the Lodge Front Office but is cross ...
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Visitor Services Assistant Manager
2 weeks ago
State of Virginia Williamsburg, United StatesTitle: Visitor Services Assistant Manager · State Role Title: PR & Mktg Spec I · Hiring Range: $42,000-45,000 · Pay Band: 2 · Agency: Jamestown-Yorktown Foundation · Location: Jamestown-Yorktown Foundation · Agency Website: · Recruitment Type: General Public - G · Visito ...
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Front Office Guest Services Manager
5 days ago
Colonial Williamsburg Company Williamsburg, United StatesWho We Are · Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from ...
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Front Office Guest Services Manager
2 weeks ago
Colonial Williamsburg Company Williamsburg, United StatesWho We Are · Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from ...
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Rehab Services Manager
1 week ago
Riverside Health System Williamsburg, United StatesThe Rehab Services Business Manager works under the supervision of the Outpatient Therapy Patient Access Director to manage the business and customer service functions of multiple Outpatient Clinic sites in accordance with the standards of excellence Rehab, Rehab, Manager, Office ...
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Guest Services Manager
1 week ago
The Crescent Hotels Group Williamsburg, United States· Oversees all guest operations, including front desk and bell staff to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staf ...
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Guest Service Manager
3 weeks ago
Colonial Williamsburg Company Williamsburg, United States** Guest Service Manager - Woodlands Hotel** · **Job Category****:** HOSPITALITY **Requisition Number****:** GUEST01305 Showing 1 location **Job Details** · **Description** · **ESSENTIAL FUNCTIONS:** · **Finance and Operations** · Oversee the daily operations of the front de ...
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Guest Service Manager
1 week ago
Colonial Williamsburg Foundation Williamsburg, United StatesOversees all guest operations, including front desk and bell staff to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff t ...
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Guest Services Manager
3 weeks ago
Great Wolf Resorts Williamsburg, United States** Guest Services Manager** · **Job Category****:** Guest Services · **Requisition Number****:** GUEST017777 · Showing 1 location · **Job Details** · **Description** · At Great Wolf, our **Guest Services Manager** strives to continually improve guest and employee satisfaction, ...
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Guest Service Manager
2 weeks ago
Colonial Williamsburg Company Williamsburg, United StatesOversees all guest operations, including front desk and bell staff to ensure quality and guest satisfaction. Good through knowledge of property management software (PMS) or hotel reservation software. Works closely with the Guest Service Operations Manager and night audit staff t ...
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Emergency Service Manager
3 days ago
Paul Davis Company Owned Store Williamsburg, United StatesDo you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? · **Join the Paul Davis Team** · **Emergency Service Manager** · The Emergency Se ...
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Asst Manager Guest Services
6 days ago
Hilton Grand Vacations Williamsburg, United States**Asst Manager Guest Services** · **Job ID:** FRO002022 · **Area of Talent:** Resort Operations · **Category:** Guest Services/Operations · **Shift:** Variable · **Location:** Williamsburg , VA · **Date Posted:** 02/16/2022 · **Property:** DRI Historic Powhatan Resort · * ...
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BlueWave Ventures Williamsburg, United StatesIn the field of marketing and communication, we are filling interesting positions throughout Germany - with attractive clients, from junior product manager to head of marketing (m/f/d). Interested? Then apply now at AVANTGARDE Experts. · For our client, a marketing experience age ...
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Student dual study program
1 week ago
Sapphire Solutions Williamsburg, United StatesAre you a sports enthusiast? Do you love keeping up with nutrition and fitness trends? Do you enjoy working in a team? · Then the EMS-Lounge is the perfect place for you. Turn your interests into a future career. · The EMS-Lounge Starnberg-Ludwigstraße is an innovative company in ...
Customer Service Manager - Williamsburg, United States - CityScape Metro Group
Description
Job Description
Job DescriptionOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today
Compensation:$50,000 - $67,500 yearly
Responsibilities:CityScape Metro Group has grown by over 400% in the past year and it wasn't by accident. As a part of the top 1% of Realtors in the World under 40, we are one of the fastest-growing Real Estate companies in the Northern Virginia, DC, Maryland region. This career will not only help you focus on your strengths, but leadership positions will also present themselves to the right candidates.
We have successfully doubled our business each and every year and are looking for the right candidates.
Customer Service Manager professionals in Williamsburg
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Asma Shahid
Business Analyst/Business Developement