Linux System Administrator Level 2 - Annapolis, United States - Jovian Concepts Inc

Jovian Concepts Inc Annapolis, United States

3 weeks ago

Description

Job Description
Description:

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

• Manages IT system infrastructure and any processes related to these systems.

• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provides support for the escalation and communication of status to agency management and internal customers.

• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Position Requirements:
The ideal candidate for this position will have experience in Linux, STE/STN tools LatteArt, and Nessus.

The Level 2 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

• Manage the daily activities of configuration and operation of IT systems.

• Provide assistance to users in accessing and using IT systems.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

• Provide in-depth experience in trouble-shooting IT systems.

• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Qualifications:

An active and current TS/SCI Clearance with Polygraph is required to be considered.
IAT level II baseline certification as defined by DoD M is required.
Ten (10) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree

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