Service Desk Manager - Milwaukee, WI
1 month ago

Job summary
In this role, you will m anage end to end IT Service desk operations.
Responsibilities
- Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for specific processes in order to ensure operational compliance.
- Prepares and Reviews training staffing plan and work allocation in order to achieve production targets.
Job description
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