Congregate Program Manager - Jamaica Plain, United States - Heading Home

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    2 weeks ago

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    Description
    Job Details

    Job Location
    Camino Glen Road - Jamaica Plain, MA

    Position Type
    Full Time

    Salary Range
    $56, $61,000.00 Salary/year

    Job Shift
    Day

    Job Category
    Nonprofit - Social Services

    Description

    Job Title: Program Manager Congregate Sites
    Level: Managerial
    Reports To: Director of Programs
    Job Location: Boston, MA
    Position Type: Full-Time; Salary Exempt
    Education Level: Bachelors Preferred
    Salary Range: $56,500 - $61,000

    Summary:

    The Program Manager Manages and oversees Congregate and Scattered Sites Lead Supervisor's and Direct Care Staff in conjunction with Directors. Manages all special projects and oversees progress.

    Responsibilities:
    • Manages the day-to-day operations of the shelter direct staff insuring adequately staffed at all times. Maintains records and assures client confidentiality
    • Assures the integrity of the facility and ensures standards for safety and sanitation are maintained. Makes certain that all local, state and federal codes are observed and that all operations comply with the applicable laws and donor requirements with guidance from Assistant Director
    • Participate in interviewing process for new direct care staff
    • Supervises shelter direct care staff, facilitates new hire trainings and monitor progress.
    • Evaluates performance with guidance from the Assistant Director and Director of Programs
    • Keeper of the Records (Meeting Minutes)
    Oversees the volunteer program and supervises activities of interns in conjunction with Assistant Director/Director
    • Prepares a variety of regular and special reports for the Director and Assistant Director of Programs.
    • Oversees ADA Tracking, Noncompliance Process, and Tracking Serious Incident Reports
    • Adheres to all agency and program policies, procedures and rules
    • Performs all other reasonable related duties as assigned by the Director of Programs and/or Executive Director
    Qualifications

    Requirements:
    • Experience: Three years of experience and education or equivalent experience in human services
    • Education: Bachelor's Degree /Master's Degree, with major in Human Service or related field preferred
    • Administrative and supervisory experience
    • Excellent communication skills- written and oral; creative; able to work independently and in team; ability to handle crisis and public relations
    • Must be able to occasionally ascend/descend stairs up to three or more sets, frequently move equipment weighing up to 15 lbs., must be able to remain in a stationary position 50% of the time
    • Bi-Lingual Bi-Cultural Preferred (Spanish)