Associate Digital Customer Success Manager - Ann Arbor, MI

Partner with customers to define success, deliver educational activities throughout their lifecycle, and track progress toward business outcomes. · ...

· Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, · ...

Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology. · Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance acting as their trusted advisor thro ...

The customer success manager will lead a team responsible for driving adoption satisfaction retention across both HVA growth customer segments combining people management operational excellence strategic vision to ensure customers achieve measurable outcomes while the team delive ...

The Digital Programs Customer Success Manager designs digital programs that drive customer adoption across a diverse product portfolio. · ...

Thomson Reuters is transforming the legal industry with unmatched legal content expertise and innovative AI technology As part of our transformation we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value o ...

We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. · ...

Thomson Reuters acquired a leading AI startup Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. · We are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the ...

As a Customer Success Manager you will own the post-sale relationship for a portfolio of customers ensuring they achieve measurable value and remain engaged throughout their lifecycle. · ...

As Customer Success Manager you will own post-sale relationship for portfolio of customers ensuring they achieve measurable value remain engaged throughout lifecycle Drive product adoption monitor customer health proactively mitigate churn risks This role requires strong collabor ...

This is a Customer Success Manager role that requires strong collaboration with internal teams to support renewals, identify upsell opportunities, and deliver a seamless customer experience. · ...

The AI Customer Success Manager is responsible for ensuring clients maximize the value of their Thomson Reuters AI solutions. · Proven experience in customer success or account management. · Strong understanding of business processes. · ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions. · ...

As a Customer Success Manager you will own the post-sale relationship for customers ensuring they achieve measurable value. · ...

The AI Customer Success Manager is a strategic role responsible for ensuring our clients maximize the value of their Thomson Reuters AI solutions. You will be a trusted advisor, proactively engaging with customers to understand their business processes, drive adoption and identif ...

We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer base. · This role blends executive engagement with hands-on ownership of implementation, adoption, retention, and advoc ...

As a Customer Success Manager you will own the post-sale relationship for a portfolio of customers ensuring they achieve measurable value and remain engaged throughout their lifecycle. · You'll drive product adoption monitor customer health and proactively mitigate churn risks. · ...

This role involves managing post-sale relationships with smaller accounts, driving product adoption, monitoring customer health, and proactively identifying risks and opportunities. · Owning post-sale relationships for a portfolio of smaller accounts. · Driiving product adoption ...

The role of an Associate Digital Customer Success Manager involves executing digital customer success campaigns and programs at scale to drive customer value and adoption across the post-sales customer journey. · Key responsibilities include developing and implementing proactive ...

We're looking for a Customer Success Manager to support customers across our Corporate Legal suite of products.The ideal candidate is comfortable engaging with executives at our largest customers—setting direction for the team, · modeling best-in-class customer and product succes ...