Service Desk Analyst I - 2nd Shift: Thursday-Monday 3pm-12am - Virginia Beach
4 days ago
Job summary
This is a Service Desk Analyst I position that involves answering technical support calls and responding to emails from customers.
Responsibilities
- Provide excellent customer service to our customers at all times
- Respond to customer inquiries in person electronically via phone
- Troubleshoot problem solve and resolve customer issues
- Document track and monitor problems ensure resolution in a timely manner
Job description
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