- Access Registration Tasks.
- Ensure all accounts are worked within client standards and Federal Regulations.
- Maintain continuing education, training in industry career development.
-
Customer Service Representative
1 week ago
Signature Flight Support Corporation Kailua-Kona, United StatesJob Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition ...
-
Guest Services Representative
2 weeks ago
Zealandia Holding Co. Kailua Kona, United StatesInterested in a workplace that values your contributions? Are you looking for a job that comes with travel benefits? Do you have skills in customer service you're looking to use and grow? · LaTour Hotels and Resorts (LHR) is hiring for a Guest Services Representative position at ...
-
Customer Service Representative
2 days ago
Imperial Dade Kailua Kona, United StatesOverview: · Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Kona, HI Join a strong and continuously evolving team that helps our business grow. If youre looking for your next opportunity, Imperial Dade is a great place ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support Corporation Kailua-Kona, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuit ...
-
Guest Service Representative
2 weeks ago
King Kamehameha Kona Beach Resort Courtyard by Marriott Kailua Kona, United StatesApplicants 18 years of age or older welcome to apply · Follow us on Instagram @courtyardkonaohana to peek inside the team, discounts, jobs and more that make up our ohana · Guest Service Representative, Full Time Rate of Pay: $23.13/hour · Opportunity Awaits on the beautiful Isla ...
-
Customer Service Representative
3 weeks ago
BBA Aviation Plc. Kailua Kona, United StatesJob ID 10140 Date Posted 03/26/2024 Location Kailua-Kona, Hawaii Airport Kona Int'l Airport Company Signature Flight Support LLC Job Type Full time Job Level Standard · Job Description · Signature Aviation is a market leading global aviation services provider with over 220 loca ...
-
Guest Services Representative
3 weeks ago
Zealandia Holding Co. Kailua Kona, United StatesJob Details · Job Location · Kona Reefshare - Kailua Kona, HI · Position Type · Full Time · Description · Interested in a workplace that values your contributions? Are you looking for a job that comes with travel benefits? Do you have skills in customer service you're lookin ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support Kailua Kona, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...
-
Patient Service Representative
2 weeks ago
ZOLL LifeVest Kailua-Kona, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support Kailua Kona, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...
-
Patient Service Representative
2 weeks ago
ZOLL LifeVest Kailua-Kona, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
Customer Service Representative
2 weeks ago
Signature Flight Support Corporation Kailua-Kona, United StatesJob Description · Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid ...
-
Financial Service Representative
1 week ago
Money Mart Kailua Kona, United StatesJob Description · During a typical day, you will: · Deliver results on store profitability goals · Provide a quality customer sales experience through efficient execution of all customer transactions · Determine customers' needs and provide them with solutions that satisfy those ...
-
Financial Service Representative
3 days ago
Money Mart Kailua Kona, HI, United StatesDeliver results on store profitability goals · Provide a quality customer sales experience through efficient execution of all customer transactions · Handle cash and accurately enter transactions into the system · Contact customers over the phone with past due balances and neg ...
-
Financial Service Representative
3 days ago
Money Mart Kailua Kona, HI, United StatesJob Description · During a typical day, you will: · Deliver results on store profitability goals · Provide a quality customer sales experience through efficient execution of all customer transactions · Determine customers' needs and provide them with solutions that satisfy th ...
-
Customer Service Representative
2 days ago
Finance Factors Kailua-Kona, United States Full timeIN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees ...
-
Customer Service Representative
1 week ago
Avis Budget Group Kailua, United States TEMPORARYImmediately hiring If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you ...
-
Customer Service Representative
1 week ago
Avis Budget Group Kailua, United States Full timeImmediately hiring If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you ...
-
Hotel Guest Service Representative
2 weeks ago
BMI Hospitality Management Kailua Kona, United StatesDo you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Kona is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply · Benefits: · Medical/dental/vision offered after q ...
-
Hotel Guest Service Representative
2 weeks ago
BMI Hospitality Management Kailua-Kona, United StatesDo you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Kona is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply · Benefits: · Medical/dental/vision offered after q ...
Patient Business Services Representative - Kailua Kona, HI, United States - Navient
Description
Xtend Healthcareis a revenue cycle management company focused exclusively on the healthcare industry.The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements.
As part ofNavient(Nasdaq:
NAVI), Xtend taps the strength and scale of a large-scale business processing solutions company. Learn more at
Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/9 Paid Holidays/Tuition Reimbursement/401k plan plus Employer Match/Professional Development/Employee Stock Purchase Plan
THIS POSITION WILL BE ON-SITE ON THE BIG ISLAND OF KONA, HAWAII.
WORK MUST BE PERFORMED IN THE UNITED STATES.
The Patient Business Services Rep II-Access Registration is responsible for tasks relating to the completion of patient registration for hospital and/or physician services.
The Patient Business Services Rep-Access Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate.
The Patient Business Services Rep-Access Registration will be responsible that their patient, payer and provider interactions are carried out according to company, client and federal guidelines.
JOB SUMMARY:
Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage
Accurately document patient demographics and health plan information
Support access registration, insurance verification and authorization functions
Contact physician offices and/or payers for follow-up on eligibility and authorizations and
Maintain quality scoring and accuracy on all accounts worked
Ability to work independently and make responsible decisions
Completes timely follow-up on assigned accounts to ensure no cash loss
Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals
Acts as a knowledge resource for team members
High level understanding of client host system functions
Clearly documents actions taken and next steps for account resolution in patient accounting system
Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received foraccounts in accordance with company and client specifications
Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
Attend training sessions as directed by management and disseminate to colleaguesIntegrate information obtained through training sessions and policy changes immediately into daily routine
MINIMUM REQUIREMENTS:
High school diploma
Minimum of 1 year of medical/physician office experience is required
Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, Excel
(A dditional equivalent education above the required minimum may substitute for the required level of experience)
PREFERRED QUALIFICATIONS:
Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements
Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred
Remote working experience
Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.
Proficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications.Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment.
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors.
Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S.
Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace. Required
Preferred
Job Industries