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    Installation Field Supervisor - Denver, CO, United States - 2-10 Home Buyers Warranty

    2-10 Home Buyers Warranty
    2-10 Home Buyers Warranty Denver, CO, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Targeted compensation:
    $Founded in 1980, 2-10 Home Buyers Warranty (2-10 HBW) strives to improve the quality of housing and the experience of home ownership though its structural warranty offerings and Home Warranty Service Agreements. 2-10 HBW is based in Denver, Colorado, and proudly partners with thousands of the nation's best builders, real estate agents, and service contractors to provide peace of mind for more than one million homeowners across the country.
    Please watch our 2-minute video to see what it's like to join our team
    Dispatch is responsible for locating contractors to service warranty claims when a contractor does not immediately appear available.

    The supervisor also administers or arranges training for new and existing team members and provides supervision, mentorship, and support for the team.

    Remain available to provide support and coverage for team members during operational shifts
    Implement and monitor performance goals and objectives, and provide regular feedback to team members
    Provide and utilize productivity reports for leadership to assess performance and production of the team
    Train or arrange training for new employees and ongoing training for existing employees
    Implement and evaluate strategies to improve employee performance
    Provide regular performance meetings with each team member to provide performance feedback
    Support the leadership team in problem solving to improve team performance and department processes
    Ensure team's compliance with departmental KPI's, policies and procedures, objectives, and quality assurance
    Maintain team payroll and time off requests
    Complete annual performance evaluations for all direct-report team members
    Occasional travel required
    High School Diploma or GED and 2 years of relevant work experience
    Intermediate + Computer Skills and familiarity with MS Office suite
    A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans
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