Outpatient Access Rep II - Rochester
1 month ago

Job summary
The University of Rochester seeks an Outpatient Access Representative II to perform functions associated with patient information processing for ambulatory care visits.Responsibilities include greeting patients, verifying identification, and directing them to the next destination,
as well as updating patients regarding waiting time for the provider every 15 minutes.
Cleanliness and order in the waiting room/lobby are also ensured,
and personal health information (PHI) is protected according to HIPAA regulations.
The ideal candidate will have a high school diploma and one year of related experience,
a demonstrated ability to word process documents and enter data into a database,
demonstrated skills related to achievement of customer satisfaction,
and the ability to act as a resource to less experienced staff.
Job description
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