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Vineland

    Sales Floor Associate - Vineland, United States - ACE HARDWARE

    ACE HARDWARE
    ACE HARDWARE Vineland, United States

    1 week ago

    Ace Hardware background
    Description

    Job Description

    Job Description

    General Summary

    The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

    Essential Duties & Responsibilities

    Include the following. Other duties may be assigned.

    Customer Service:


    • Provide a positive representation of Ace Hardware.


    • Proactively assist customers in solving problems.


    • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.


    • Possess a friendly outgoing demeanor; work well with customers as well as associates.


    • Ensure all pages and calls are answered promptly, courteously and effectively.


    • Forward any customer complaint that cannot be handled to a member of management.


    • Possess strong product knowledge and knowledge of store layout and location of products.


    • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

    Store Operations


    • Assist in creating a positive, professional and safe work environment.


    • Assist with receiving, checking in and stocking of merchandise throughout the store.


    • Assist with maintaining back stock levels.


    • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.


    • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.


    • Assist with merchandise resets through the store.


    • Provide assistance to Department Specialists, i.e. price changes, special orders.


    • Ensure signage is current throughout the store.


    • Operate forklift with proper training.


    • Communicate any Store Support Center issue to General Manager for follow up.


    • Communicate any merchandising, cost control or sales idea to General Manager.


    • Participate in store meetings.


    • Be professional in appearance and actions.


    • Perform all other duties as assigned.

    Education/Training:

    High School or GED equivalent.

    Experience:

    Formal retail experience preferred.

    Physical Demands:

    Standing, walking, lifting (up to 50lbs) and climbing.

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