Application Support Engineer - Littleton, United States - Infosys

Description

Job Description :

Infosys is seeking an Application Support Engineer - This position's primary responsibility will be to provide technical expertise and coordinate for day-to-day deliverables related to application support for the team. The chosen candidate will assist in the technical support, tickets resolution and enhancements for large business systems; builds applications after enhancements, issues if any related to interfaces between applications, understands data security, retention, and recovery. The role holder should also be able to research on technologies independently to recommend appropriate solutions & should contribute to technology-specific best practices & standards; contribute to success criteria from design through deployment, including, reliability, cost-effectiveness, performance, data integrity, maintainability and scalability; contributes expertise on significant application components, program languages, databases, operating systems, etc., and guides/mentors the team throughout the development life cycle.

Candidate must be located within commuting distance of Littleton, CO or be willing to relocate to the area. This position may require relocation and / or travel to project locations.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 4 years of experience in Information Technology.

• Experience in software application support using Java API and strong troubleshooting experience working in Postman / SOAP UI

• Experience working with LogZ, Dynatrace, Snowflake Database, CloudWatch, AWS EC2 and ServiceNow.

Preferred Qualifications

• Strong analytical skills to investigate and resolve support tickets and efficiently work on application enhancements.

• Knowledge of Telecom and wireless domain would be an added advantage

• Strong communication and Analytical skills

• Ability to work in team in diverse/ multiple stakeholder environment

• Experience and desire to work in a Global delivery environment

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.