Operations Manager - Lakeland, FL
6 days ago

Job summary
The Operations Manager – Final Mile Hub is located in Lakeland, FL. You'll be excited about this opportunity because you will lead, coach and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling shift planning attendance tracking monitor employee productivity and operational efficiency identifying addressing performance gaps conduct regular safety meetings training sessions compliance audits to maintain workplace safety operational excellence build maintain manage relationships with third-party delivery partners independent contractors company employees ensure adherence to company policies procedures oversee daily final-mile delivery operations efficiency cost control adherence to Final Mile performance metrics monitor route optimization strategies improve delivery speed quality reduce operating costs conduct weekly performance reviews third-party partners review contracts ensure alignment business objectives drive customer-centric culture improving complete on-time delivery reducing damages improving upon returns replacement rates manage escalations determine resolution maintain high service standards customer satisfaction.
Job description
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