Outreach Care Specialist - Lafayette
2 weeks ago

Job summary
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires. The Outreach Care Specialist will be responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.Responsibilities
- Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
- Assesses member compliance with medical treatment plans via telephone or through on-site visits.
- Identifies barriers to plan compliance and coordinates resolutions.
- Identifies opportunities that impact quality goals and recommends process improvements.
Job description
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