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Associate Patient Care Coordinator - Cedarhurst - Optum
Description
Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Cedarhurst, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.
We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.
Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.
Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting.Growing together. Optum Pediatrics Cedarhurst, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team.
The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols.Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes.
Supports the teams in meeting financial, clinical and service goals.Schedule:
This is a 37.5-hour work week,
Monday through Friday from 8:30 am to 5:00 pm
The schedule will be determined by the hiring manager upon hire
Location:
571 Chestnut Street, Cedarhurst, NY 11516
Primary Responsibilities:
Greets patients as they arrive and manage appropriate standard wait timesComplete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documentsCollects co-payments, co-insurance, and deductibles and issues receiptsCheck In and Check Out patientsProcesses walk-in patients and visitorsAnswers phones and schedules appointmentsAnswer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as neededManages medical records (maintains, files/scans, prepares for schedule)Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etcEstablish and maintain effective working relationships with patients, employees, and the publicAbility to cover other offices if needed.
Ability to be cross trained as a MA (medical assistant)Performs all other related duties as assignedWhat are the reasons to consider working for UnitedHealth Group?
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k)
Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at:
uhgbenefitsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
Required Qualifications:
High School Diploma/GED (or higher)1+ years of customer service or healthcare related experience Ability to cover other offices if needed Ability to be cross trained as an MA Ability to work 37.
Preferred Qualifications:1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical recordsExperience working with an electronic health record (EPIC)
Knowledge of Medical termsBilingual (English/Spanish)Soft Skills:
Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to be empathetic and kind towards patientsAbility to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
#RPO, #REDBy applying, you consent to your information being transmitted to the Employer by SonicJobs.
See United Healthcare Privacy Policy at and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions
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