- Supervise and coordinate daily operations across various departments, including supply, logistics, IT, and customer service.
- Monitor operational performance metrics and implement corrective actions as needed to ensure targets are met.
- Establish and lead execution of operations strategies including developing short and long-term plans and ensuring that proper measures are in place to track progress.
- Identify opportunities for process improvement and efficiency enhancement.
- Provide leadership and guidance to departmental supervisors and frontline staff.
- Foster a positive and productive work environment that promotes teamwork, accountability and continuous improvement.
- Conduct regular performance evaluations and provide coaching and feedback to support employee development.
- Leading the customer service team to address customer inquiries, concerns, and feedback.
- Implement strategies to enhance customer satisfaction and loyalty.
- Utilize key performance indicators to oversee the operations' team, making necessary recommendations for on-going enhancements and ensuring adequate management reporting and visual management is in place.
- Manager staffing levels and schedules to ensure adequate coverage and optimal utilization of resources.
- Oversee inventory management and procurement processes to maintain adequate stock levels while minimizing costs.
- Facilitate communication and collaboration between departments to ensure alignment and coordination of efforts.
- Close collaboration with service and product management departments.
- Assist in the development and management of departmental budgets.
- Monitor expenses and identify opportunities for cost savings while maintaining operational.
- 8+ years' experience managing middle management employees and their teams.
- 8+ years' experience in operations.
- Proficient in Microsoft Excel, Word, Outlook and Google Applications, Salesforce, and SAP experience preferred.
- Experience working in a start-up Environment.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Effective multi-tasking and organization.
- Thrives in a dynamic environment and easily acclimates to changes in process/systems for overall improvement of the organization.
- Clear communication, both written and verbal, with proper grammar and spelling.
- Demonstrated knowledge of key metrics and financial analysis.
- Demonstrated ability partnering with all levels of an organization.
- Excellent communication, leadership, and organizational skills.
-
North America
2 weeks ago
Kimberly-Clark USA, LLC Chicago, United States Full timeDescription · You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise ...
-
North America
2 weeks ago
Willis Towers Watson Chicago, United States Full timeJob DescriptionWTW is looking for a reserving professional with extensive experience in North America (US, Canada, and Bermuda) insurance and reinsurance to join the North America P&C Reserving Proposition of WTW's Insurance Consulting and Technology (ICT) business. In this role, ...
-
Director of Operations-Zip North America
20 hours ago
Culligan Des Plaines, United States: · The Director of Operations focuses on effectively leading an operations team to achieve daily production, quality, cost, and delivery requirements in support of the business operating plan. This position should be able to positively manage a skilled workforce by focusing on ...
-
Director of Operations-Zip North America
1 week ago
Culligan Des Plaines, United States: The Director of Operations focuses on effectively leading an operations team to achieve daily production, quality, cost, and delivery requirements in support of the business operating plan. This position should be able to positively manage a skilled workforce by focusing on tal ...
-
Director of Operations-Zip North America
1 week ago
Culligan Rosemont, United StatesThe Director of Operations focuses on effectively leading an operations team to achieve daily production, quality, cost, and delivery requirements in support of the business operating plan. This position should be able to positively manage a skilled Operations, Director, Operatio ...
-
Director of Operations-Zip North America
3 weeks ago
Culligan International Des Plaines, United StatesDirector of Operations-Zip North America · Job Category · : · Operations · Requisition Number · : · DIREC006126 · Apply now · Posted : May 8, 2024 · Full-Time · Locations · Showing 1 location · Rosemont IL · Rosemont, IL 60018, USA · Description · Description: · The Dire ...
-
Sales Manager North America
6 days ago
Vision Markets - Your global growth in Machine Vision Chicago, United StatesOur client is an expanding high-tech company that is a market leader in several areas of commercial imaging technology. With global revenues in excess of $2 billion US, the company offers security and a wide range of development opportunities. Functioning In a medium-sized busine ...
-
Director of Talent Management, North America
6 days ago
Baker McKenzie Chicago, United StatesThe Director of Talent Management- North America will work closely with the Chief People Officer, North America Regional Management and Talent Committees, articulate, lead and execute the People strategy for North America, consistent with the Firm's People strategy. Lead and mana ...
-
Team Lead SwiftRe North America
1 week ago
Swiss Re Chicago, United States Full timeOur company has a hybrid work model where the expectation is that you will be in the office two to three days per week on average. · About the role: · We have an exciting opportunity to fill SwiftRe's Team Lead position. SwiftRe is Facultative's fully automated submit/quote/bind ...
-
Business Development Manager North America
1 week ago
Nouryon Chicago, United StatesAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future. · We are looking for team members who ...
-
Business Development Manager North America
5 days ago
Nouryon Chicago, United StatesAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future. · We are looking for team members who ...
-
Chief People Officer North America
5 days ago
CLevelCrossing Chicago, United StatesChief People Officer, North AmericaAon is currently recruiting a Chief People Officer, North America to join our team in the US. This role is integral to how we drive our talent strategy across the region and partnering with the business to achieve their goals.Aon is the business ...
-
Sales Manager, North America East
1 week ago
Solace Chicago, United States**Sales Manager, North America East** · Sales Chicago, Illinois Harnessing the Power of Data, Together. · The worlds leading enterprises are using Solaces event streaming and management platform to transform their organizations by harnessing the power of events. · The more qui ...
-
HR Director – North America, AXA Partners
6 days ago
AXA Group Chicago, United States Full timePosition details · Position Title:HR Director – N. America, AXA Partners · Department:HR & Communications · Reporting line:Direct report line to HR Director, N. America, UK & Ireland, Northern, Central & Eastern Europe · Location: Chicago, USA · Join our team as HR Director No ...
-
Chief People Officer North America
1 week ago
CLevelCrossing Chicago, United StatesChief People Officer, North AmericaAon is currently recruiting a Chief People Officer, North America to join our team in the US. This role is integral to how we drive our talent strategy across the region and partnering with the business to achieve their goals.Aon is the business ...
-
Head of North America Sales Development
1 day ago
Asana Chicago, United StatesWe're looking for a senior second line sales development leader with experience building efficient, scalable Sales Development teams. As the Head of North America Sales Development, you'll work closely with Marketing & Sales leadership to create inbound and outbound pipeline prog ...
-
Sphera Chicago, United StatesWe're looking for a CMO-type thinker to help grow our sustainability consulting footprint in North America through powerful storytelling, crisp positioning, effective go-to-market strategies and campaigns, and enablement of our sales teams. Product marketing at Sphera is a highly ...
-
North America Events Manager
2 weeks ago
James Hardie Chicago, United StatesJames Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber c ...
-
North America Events Manager
2 weeks ago
James Hardie Chicago, United StatesJames Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber c ...
-
North America Shopper Insights Manager
1 week ago
Mars Incorporated Chicago, United StatesPreferred Locations: Canada - Bolton. ONUSA- Chicago, IL or Bentonville, AR - Other Locations: USA- Franklin, TN or Hackettstown, NJ - The North American Shopper Insights Manager will support Mars Food through harnessing the potential of rich custome Manager, Leadership, Sales Le ...
Director of Operations-Zip North America - Des Plaines, United States - Culligan
Description
: The Director of Operations focuses on effectively leading an operations team to achieve daily production, quality, cost, and delivery requirements in support of the business operating plan. This position should be able to positively manage a skilled workforce by focusing on talent development and succession planning. Most importantly, this candidate must create a Lean culture that embraces change and focuses on continuous operational improvements.Specific Job Function:
Operational Oversight:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Customer FocusAccountableCreativity
Team Player AnalyticalTroubleshooting
Adaptable IntegrityDetail Oriented
