Service Center Technician - Estherville, IA
Only for registered members Estherville, IA, United States
3 weeks ago
Job Summary
The Service Center Technician will provide remote technical support to staff and faculty at Iowa Lakes Community College campus. This position focuses on First Call Resolution (FCR) and escalates incidents as needed.Responsibilities
- Provides excellent customer service to all Iowa Lakes Community College staff, faculty, and students.
- Answers incoming phone calls and emails promptly and professionally within established Service Level Agreements.
Job description
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