Business Intelligence Analyst II - Salt Lake City, United States - Sorenson Communications

Description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing

Benefits

Benefits

Paid Vacation Time and Paid Sick Time and Paid Holidays
401k 6% match with immediate vesting
Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
TeleDoc
HSA company match
3 Medical plan options including a Low Deductible PPO Medical Plan Offering

Employee Assistance Program
Engaged Employee Resource Groups
Outstanding Learning and Career Development Opportunities

Pay Range:

Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location.

In addition, this position may be eligible for incentive compensation.

Location

The position can be either fully remote or hybrid depending on applicant preference.

The company is located in Salt Lake City, Utah, however we are open to candidates based anywhere in the US.

Essential Duties And Responsibilities

Understand the assigned company processes, drivers, complexities, and operational requirements.
Evaluate current Business Intelligence needs including upgrades and new product development.
Drive innovation, process optimization, and critical/analytical thinking with stakeholders and leaders.
Be the technical representative that stakeholders and leaders can use to interpret and develop new or existing insights.
Take initiative in recommending data driven solutions to best serve future business needs.

Use technical tools such as SQL, R, Python, and/or Power BI to develop compelling stories that can drive positive business outcomes.

Critically evaluate information gathered from multiple sources, reconcile conflicts, and break down high-level information into details.

Strong analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.

Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analyses, and task/workflow analysis.

Successfully engage in multiple simultaneous initiatives.

Proactively communicate and collaborate with internal customers to analyze information needs, functional requirements and deliver the following artifacts as needed: Business Requirements Document, Use Cases, product requirements documents, written reports, dashboards, and other visual reports used to operate the business.

Possess excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.

Manage projects and coordinate solutions.
Ensure all products, artifacts, and analytics produced by yourself meet quality standards.

Travel Requirements Less than 5%

Education

Minimum of a 4 Year / Bachelors Degree In a relevant field.

Bachelor of Science (BS, B.Tech, etc.) in a mathematically intensive field like Computer Science, Statistics, Data Analytics, Economics, Software Development, Engineering, IT (if technical), Mathematics, etc.

Preferred:
Graduate Degree MBA or MS in Data Analytics, Statistics, or Data Science preferred. MS in a technical field like computer science, math, physics, IT, or engineering is also acceptable.

Experience

Minimum of 3 years' experience writing SQL queries and stored procedures

3 years' experience with data enterprise visualization platforms such as MS Power BI, Tableau, or similar.

1 year experience solving complex business needs in the role of business analyst, business process manager, business architect, or other technical expert company leaders leverage for answers to complex technical questions.

Preferred Experience

PowerBI Administration experience including understanding gateways and how PowerBI fits into the overall Microsoft Ecosystem.

Familiarity with Dynamics365 or Dynamics F&O data.

Experience managing Analytics/Business Intelligence projects and report migrations.

Knowledge, Skills, And Abilities

Intermediate experience with ANSI and Microsoft T SQL.
The ability to explain data and analytical findings to colleagues all levels of the organization and of varied technical backgrounds
Experience with data visualization products including Tableau or similar, Power BI preferably.
Conceptual understanding of Data and Systems security.
The ability to build applications, reports, and analytics that adhere to data and system security standards.
Strong working knowledge of Microsoft productivity tools including Power Point, Word, and Excel.
The ability to interpret financial and operational data.
The ability to solve complex problems.
Excellent communication and presentation skills to stakeholders, team members, and customers.

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions.

We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all:

call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.

As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
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