Microsoft System Administrator, SME - New York, United States - Eliassen Group

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    Microsoft System Administrator, SME

    The Microsoft System Administrator ‐ SME position will provide Windows engineering support administering and managing servers and systems, cloud infrastructure, file, and print environments and specializing in Microsoft Windows server operating systems for DOT at the DR data center at the Stennis Space Center in Mississippi and will be responsible for building, patching, and troubleshooting Windows servers in support of current and future DOT systems and applications.

    This candidate will be working with a team of server engineers to troubleshoot issues for multiple systems in multiple data center locations.

    The Senior Windows Engineer will provide support, implementation, and design services for Windows-based systems across the enterprise.

    The candidate will be responsible for resolving and completing assigned tasks and change requests and will act as an escalation for support issues.

    The candidate will also be responsible for applying new solutions through research and collaboration with team members and will be advising on the course of action for new application initiatives.


    Core responsibilities and duties; highlight day-to-day activities:
    Manage Windows OS-based computer devices through Active Directory, Group Policy Objects, registry and files system security as needed
    Administer systems infrastructure both on-premises and in the cloud
    Collaborate with other team members to perform server patching and maintenance
    Evaluate hardware and software purchases
    Manage 2000+ servers across multiple field site locations
    Strong knowledge of Active Directory (Windows 2016 thru Windows 2022)
    Manage and lead systems and infrastructure projects
    Follow existing incident, problem, release, change management processes
    Support existing server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation
    Provide high-level technical support for Tier-3 issue escalations/tickets
    Design and implement Citrix solutions
    Managing and monitoring a Citrix platform

    Additional duties will include the following:
    Provide inputs MARAD for their annual budget
    Meet with the MARAD Infrastructure Manager for strategic planning
    Provide engineering recommendations for hardware refreshes of servers and storage
    Plan upgrades and enhancements to server infrastructure at DOT DR data center
    Help manage warranty renewals and support contract renewals
    Help perform software license asset management for the MARAD data center
    Provide remote support for MARAD's DR site at Piney Point, MD
    Help maintain the DR Test Plan and the MARAD DR Plan documents
    Maintain the MARAD CMDB
    Perform engineering studies as requested for OST Datacenter Operations
    Provide administrative smart hands support within the Stennis data center
    Draft and submit change requests to both the MARAD and DOT OST OCIO change boards
    Support IT service consolidation projects
    Assist with testing as a member of the PVG

    Other Skills:
    Windows Server 2016, 2019 and 2022
    Active Directory Management, Active Directory Group Policy, Active Directory Certificate Services, Active Directory Federation Services, Azure Active Directory
    Windows Failover Clustering, Windows File and Folder sharing, Windows Print Services
    Microsoft Hyper-V, Microsoft SCCM Reporter
    Citrix XenApp
    VMware vSphere, VMware Center, VMWare Center, and Site Recovery
    Azure Cloud Service
    HCL BigFix Console, Inventory, and Reporter
    Tenable Nessus
    Forescout CounterAct
    Cormant DCIM
    Dell EMC Unisphere, Dell EMC Open Manage Enterprise
    Progress Software WhatsUpGold
    Thycotic Secret Server
    Micro Focus OBM
    Kiteworks DOT Large File Transfer System
    Box – used by NASA at Stennis