- Offer every guest a friendly and sincere welcome; anticipate, be responsive, and fulfill each guests' needs; thank every guest and offer a fond farewell
- Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried out throughout all interactions with guests
- Maintain high standards of cleanliness, professional appearance, and demeanor to ensure guest satisfaction; ensure work station and uniform are always clean
- Be knowledgeable of restaurant policies, Tacombi Brand values as well as the menu items and their presentation
- Prepare station by setting up and stocking appropriately to ensure overall readiness before service adhering to Tacombi's side-work checklist
- Always adhere to Tacombi safety policies, service rules, department of health guidelines, and Tacombi Mexican Hospitality points
- Deliver and introduce menu items to guests; be precise and knowledgeable of our offerings and always ready to answer guests' questions
- Clear plates and provide assistance to bussers by never returning to your station empty-handed
- Keep Chef informed of any special dietary needs and special requests
- Observant to Guest need's throughout the dining experience to ensure they receive high-quality service
- Flexible schedule and ability to work days, nights, weekends, and holidays
- Minimum 1-2 years of experience as a Runner
- Have a positive attitude and be passionate about guest service
- Ability to work in a fast-paced, energetic environment
- Ability to handle and move objects of up to 20lbs
- Strong teamwork and good communications skills
- Ability to carry up to 3-5 plates
- Strong organizational skills and detail-oriented
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Food Runner - Miami, United States - Tacombi
Description
Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we'll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality - Tacombi's unique service culture - to our growing customer and employee bases.
RUNNER
Delivers and introduces food to our guests at the correct tables in a timely manner
Your responsibilities will include...
Tacombi offers equal opportunities to all applicants, and we are committed to supporting diversity, equity and inclusion. We aim to hire, develop and retain top employees through structured processes that reduce bias and promote equity and belonging.
