- Establish a means of identifying players and effectively cultivating a relationship with them. The key factor to the player is "Service" and the Player's Club is designed to be a superior form of Guest service.
- Promptly greet guests in a courteous and professional manner, enrolls new members in the Player's Club, explains the advantages/benefits of membership in the Player's Club.
- Encourage use of the Player's Club Card
- Accurately record guest's transactions/redemptions.
- Responsible for maintaining knowledge regarding the events/services in the Casino, assists with promotions as requested.
- Responsible for demonstrating courtesy, respect and sensitivity to the needs of every person, guests and co-workers.
- Maintains knowledge of all events in the property as a whole.
- Attends and/or facilitates all mandatory meetings and training.
- Maintains confidentiality at all times.
- Is sensitive to Native American Culture.
- Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
- Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
- Performs other duties as assigned.
- Ability to communicate with guests effectively.
- Ability to explain the advantages and benefits of the players club card.
- Ability to accurately record data.
- Physically capable of sitting, standing and walking for long periods of time.
- Subject to internal working conditions, including a smoking environment.
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685 Marketing Associate - Walker, United States - Leech Lake Gaming
Description
LocationNLC Marketing
Description
POSITION SUMMARY
JOB DESCRIPTION: Responsible for customer service and accurate data entry. Will motivate repeat business to casino.
ESSENTIAL FUNCTIONS
RESPONSIBILITIES:
KNOWLEDGE, SKILLS, AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
POSITION REQUIREMENTS:
Education Required: High School graduate or General Education Degree (GED)
Experience: Prefer some experience in a guest service oriented position.
Computer Skills: Must have strong computer skills
Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.
About the Organization
Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team
Grade
3
Shift
Various Shifts
KEY Status
Key Position
Hiring Manager:
Jeff Schulman
Salary
$31,200 - $38,438
This position is currently accepting applications.