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- Consistently offer professional, friendly and engaging service.
- Produce daily, weekly, monthly and quarterly reports as required.
- Assist in the management of rooms inventory to maximize rooms revenue.
- Maintain accuracy of information/data and enhance automation efforts in reporting tools.
- Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team.
- Perform Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting and strategizing.
- Accurately generate and update all Revenue Management reports and serve as primary link for reporting and analytical needs of the Revenue Management team and ad-hoc reports for senior leadership.
- Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks.
- Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership.
- Assist with training of new associates as necessary on revenue tools.
- Follow department policies and procedures standards.
- Other duties as assigned
- Strong communication skills, both verbal and written
- Previous leadership experience in a similar role required
- Dynamic can-do attitude
- Strong analytical skills and attention to details
- Computer literate in Microsoft Window applications required
- Presents a professional and polished appearance
- Effectively deal with guests and other team members
- Previous reservation experience highly preferred
- Possessing the trait of being organized and multi-tasking
- Ability to complete work within given deadlines
- Maintain confidentiality of proprietary information and protect company assets
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all time
Revenue Manager - Pennsylvania, United States - Hirewell
Description
What you will be doing:
Your experience and skills include: