Senior Collections Specialist - Duncan, SC

Only for registered members Duncan, SC, United States

5 days ago

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Job summary

The Senior Collections Specialist is the collections team lead and independently manages a complex accounts receivable customer portfolio. This position is primarily responsible for resolving complex billing and deduction issues, ensuring timely collections and improved DSO, while building strong customer relationships.

Responsibilities

  • Assist Collection Specialists with the most complex issues as the first level of escalation.
  • Research and resolve complex billing issues and other billing discrepancies by collaborating with the customer, Customer Service, Sales, Inventory managers,
    Tax and others as needed.

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