- With a high degree of customer service, install and service air compressors, air compressor products, and accessories
- Provide on-site technical support, service, preventative maintenance, testing, and repair of customer's air compressor equipment
- Act as source of knowledge for customers and co-workers with the ability to explain system capabilities and operations along with features and benefits
- Understand customer needs, answer questions, recommend corrective actions, and optimize sales to exceed customer expectations
- Complete all necessary paperwork, including work orders, service orders, customer contracts, and company forms
- Consistently exhibit professional appearance and conduct
- Follow all safety procedures, environmental guidelines and company rules and regulations
- Manage unused materials
Qualifications: - HS Diploma or equivalent; college degree preferred
- Minimum 5 years of air compressor service technician experience required
- Knowledge of air compressor or other pneumatic mechanical equipment with strong electrical knowledge
preferred - Technical aptitude, analytical ability, problem-solving, and process analysis skills are essential
- Ability to comprehend and utilize written technical information in the form of technical manuals, parts
books, and relevant publications is essential - Solid understanding of how to create a highly satisfied customer
- Strong communications skills including ability to listen attentively and to communicate information
clearly and effectively - Experience using mechanic tools, basic hand tools, pipe installation tools and equipment maintenance
knowledge required - Good judgement skills with the ability to make timely and sound decisions
- Ability to travel to customer sites, off-site meetings, company related functions, at times with short notice
- Must be self-motivated, able to work independently within a team focused environment
- Good hand-eye coordination, excellent manual dexterity, able to work with small, detailed objects
- Ability to move frequently, including walking, stooping, bending, squatting, and kneeling; lift 25 to 50
pounds - Must Maintain a valid driver's license and good MVR
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Description
Job Description
This position is responsible for assisting regional Customers with technical issues related to the start-up, maintenance, overhaul, repair, and troubleshooting of centrifugal, rotary screw, and reciprocating air compressors.
Responsibilities Include: