- Oversee Sales team with all leads, handling prospect telephone inquiries utilizing Maaco's telephone track procedure to convert inquiries into estimates to appointments, entering appropriate information, and responding to all digital inquiries, achieving a minimum prospect appointments show rate of 90%, and following-up with "no-shows"
- Oversee Sales team with Executing Maaco's Sales Track and electronically inputting all estimates, achieving 65% or better Retention
- Ensure sales team is following up promptly on all appointments, recycling unretained customers, and updating customers' status
- Providing a friendly initial contact for all prospects/customers, whether on the phone or in person at a center, and contacting customers to schedule deliveries and collection of payments
- Affording all customers courteous treatment, providing fair and honest written estimate, and set reasonable expectations for our services using 'Total Honest Communication' to assure customer satisfaction
- Actively pursuing retail leads from trade work incoming to 3rd party satellite locations
- Interacting with Trade and Insurance accounts to assure prompt and courteous service, including contacting leads from trade work incoming to 3rd party satellite locations
- Working to attain daily, weekly, monthly, and yearly sales objectives of the center
- Tracking daily and weekly performance and being prepared to review with management.
- Participating in outside or special sales events as set by management
- Oversee sales team with Managing vehicles intake check-in; ascertaining paint formulas, ensuring it accompanies the Repair Order, and marking vehicles and repair orders clearly to assure accurate and complete communication with shop staff
- Managing customer satisfaction and delivery of vehicles to assure customer satisfaction, referrals, and repeat
- Ordering, tracking, following-up on, receiving, and confirming parts are correct, checking parts cost and profit margin, returning unused parts and following-up on credits, tracking via MIS and utilizing organizer system
- Maintain CCC, OneMaaco MIS reports (Telephone Log, Appointment Calendar, Paintline Status Update, Parts Status Update, Daily End of Day, Friday Night Weekly Close, etc).
- Creating urgency in the shop to achieve production volume and turn-around time goals
- Working collaboratively with Production staff to achieve efficiency and quality standards
- Oversee Sales team in preparing mailings for follow-up on retail estimates, past customers, trade/fleet prospects, and field all phone calls to the center, directing to the appropriate parties
- Ensure production team is following quality standards in prepping, repairing, and painting each vehicle. Managing production
- Oversees hiring, training, developing, transferring, managing compensation and discipline of staff
- Manage financial controls, operations, employee development, and customer service
- Maintain inventory and applies financial reporting analysis results
- Successfully generates and capture sales leads
- Analyze collision and/or paint damaged vehicles to create a repair plan and cost
- Review repair orders with technicians as necessary
- 401K
- Medical/Vision/Dental
- PTO
-
General Manager
2 weeks ago
Urban Air Garland, United StatesGENERAL MANAGER JOB SUMMARY · Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture This person will provide overall leadership, vision, and direction on initiatives and operating standa ...
-
General Manager
2 weeks ago
Altitude Trampoline Park San Dimas, United StatesJob Description · Job DescriptionAre you a dynamic leader with a passion for the entertainment industry? Altitude Trampoline Park is seeking a General Manager to oversee our trampoline park in Bradenton, FL. As the General Manager, you will have the opportunity to lead a team, dr ...
-
General Manager
1 week ago
Altitude Trampoline Park San Dimas, United StatesAre you a dynamic leader with a passion for the entertainment industry? Altitude Trampoline Park is seeking a General Manager to oversee our trampoline park in Bradenton, FL. As the General Manager, you will have the opportunity to lead a team, drive business growth, and ensure a ...
-
Restaurant General Manager
2 weeks ago
Salad and Go Garland, United States Full timeJoin our growing DFW Market Lettuce Help You Grow from Store Manager to District Manager · Benefits: · Medical, Dental and Vision Insurance · Competitive Pay · Monthly Bonuses · Flexible Schedules · Paid Vacation (+ Closed on 3 major Holidays to spend time with loved ones) · Fav ...
-
General Manager(05399)
3 weeks ago
Domino's Pizza, Inc. Hot Springs, United StatesManager. Duties & Responsibilities:General managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. Your job responsibilities would include (but are not General Manager, Manager, Res ...
-
General Manager(05336)
1 week ago
Domino's Pizza LLC Hot Springs National Park, United StatesManager. Duties & Responsibilities:General managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. Your job responsibilities would include (but are not General Manager, Manager, Sui ...
-
General Manager(05399)
1 week ago
Domino's Franchise Hot Springs, United StatesJob Description · Job DescriptionJob Description · General ManagerDuties & Responsibilities: · General managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. · Your job responsibi ...
-
Restaurant General Manager
3 weeks ago
Premier Solutions Inc Hot Springs, United States Full timeQualifications:2 to 3 years of fast-casual GM experience. · Prefer recent General Manager experience · P&L experience preferred—hands-on type Manager. · National chain experience is a plus · Other details:Able to oversee the operation with growth opportunities. · Great company a ...
-
General Manager
3 days ago
Love's Travel Stops & Country Stores Malvern, United StatesReq ID: Address: 6716 Highway 171 Malvern, AR, 72104 Welcome to Loves Where People are the Heart of Our Success Truck Care General Manager Working at Love's as a Truck Care General Manager is a very different job. We work hard for our custom General Manager, Manager, Operations, ...
-
General Manager
1 week ago
McDonald's Benton, United StatesThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate co ...
-
General Manager
3 weeks ago
Goodwin Recruiting Perry, United StatesJob Description · Job DescriptionTo Apply for this Job Click HereFun, fast-paced, and popular restaurant chain is looking for an energetic General Manager Are you looking to advance your career and want to work for a company that takes care of its employees? We are looking for ou ...
-
General Manager
5 days ago
Oak View Group Benton, United StatesOverview: · The · General Manager · is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. · This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with stat ...
-
General Manager
1 week ago
Whataburger Benton, United StatesJob Description · Job Description · Benefits: · 401(k) · 401(k) matching · Bonus based on performance · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · As a General Manager, youll put your professional ...
-
General Manager
3 weeks ago
Whataburger Benton, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · As a General Manager, youll put your professional and pers ...
-
General Manager
1 week ago
Hut American Group Arkadelphia, United States**Pizza Hut Restaurant General Manager · Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication.** · If you are an experienced leader, it is time to start a career with us. You know who you are - a natural leader, you l ...
-
General Manager
1 week ago
AEG Benton, United StatesIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · The · General Manager · is responsible for the efficient, professional and profitable operatio ...
-
General Manager
1 week ago
The Wendy's Company Benton, United StatesWhat you'll do Manages the operations and staff of a Wendy's restaurant, including the execution of all Company policies, procedures, programs and systems. · Ensures achievement of restaurant objectives are reached in all areas while following all Company guidelines. · Ensures ...
-
Pizza Hut Shop Hot Springs National Park, United States214 Airport Rd · **Hot Springs, AR 71913** · **Restaurant General Manager** · **Description:** · Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are an experienced ...
-
General Manager(05349)
5 days ago
Domino's Pizza LLC Arkadelphia, United StatesCompany Description · Job Description · General Manager · Duties & Responsibilities: · General managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. · Your job responsibilitie ...
-
Hotel General Manager
1 day ago
D & G Hospitality LLC Perry, United StatesJob Description · Job DescriptionJob description · We are seeking a General Manager with IHG brand experience in Perry, GA Excellent leader with proven track record, to come and join a growing, innovative company 3+ years IHG experience required Ability to build and maintain exce ...
Automotive General Manager - Garland, United States - Collision Repair Unit 9 LLC
4 weeks ago
Description
Job Description
Job DescriptionAccountable and responsible for all Sales, Customer Service and Satisfaction activity of a MAACO Center with primary responsibilities for estimating paint/repair service and production.
Roles and Responsibilities include, but are not limited to:Benefits:
Company DescriptionFounded in 1972, MAACO Auto Painting & Collision Repair is America's #1 Bodyshop, and repairs accident damage, dents and faded paint for nearly 500,000 drivers annually.
Our more than 470 independently owned and operated franchises have restored the safety and beauty of various vehicles for more than 40 years.
MAACO Franchising, LLC, headquartered in Charlotte, NC, has been named the #1 automotive franchise numerous times by Entrepreneur in its Annual Franchise 500 ranking.
Company Description
Founded in 1972, MAACO Auto Painting & Collision Repair is America's #1 Bodyshop, and repairs accident damage, dents and faded paint for nearly 500,000 drivers annually.Our more than 470 independently owned and operated franchises have restored the safety and beauty of various vehicles for more than 40 years.
MAACO Franchising, LLC, headquartered in Charlotte, NC, has been named the #1 automotive franchise numerous times by Entrepreneur in its Annual Franchise 500 ranking.