WGL - Director, Business Development (Residential & Commercial) - Springfield - AltaGas

    AltaGas
    AltaGas Springfield

    1 day ago

    Full time
    Description

    Job Description

    The Director, Business Development (Residential and Commercial) and Account Management is responsible for driving awareness, demand generation, and business growth across all customer segments in WGL territories. This leader will focus on lead generation for residential and commercial customers, manage strategic partnerships with industry associations and partners, and serve as an energy consultant for large and interruptible customers. The role combines business development, account management, and relationship management to deliver exceptional value and support to customers and partners.

    Key Responsibilities

    Awareness & Demand Generation

  • Develop and execute strategies to increase awareness of natural gas solutions among residential and commercial customers.
  • Lead demand generation initiatives, leveraging marketing, outreach, and educational campaigns to drive qualified leads.
  • Collaborate with Marketing to optimize campaigns and ensure alignment with business development goals.

    • Business Development (Residential through Commercial)

  • Identify and pursue new business opportunities across residential and commercial segments.
  • Build and maintain a robust pipeline of prospects.
  • Analyze market trends, customer needs, and competitive dynamics to inform growth strategies.

    • Account Management for Interruptible Customers

  • Manage relationships with interruptible customers, ensuring their unique energy needs are met efficiently and reliably.
  • Serve as the primary point of contact for service issues, contract negotiations, and account reviews.
  • Monitor usage patterns and provide proactive solutions to optimize energy costs and reliability.

    • Relationship Management for Large Customers

  • Act as an energy consultant for the largest customers, helping them achieve their energy goals through tailored solutions and expert guidance.
  • Build deep, consultative relationships with key accounts, providing ongoing support and strategic advice.
  • Facilitate regular business reviews and identify opportunities for additional value creation.

    • Partner Management

  • Lead engagement with associations, equipment manufacturers, contractors, and other industry partners that use natural gas.
  • Develop and manage strategic partnerships to expand market reach and enhance service offerings.
  • Represent WGL at industry events, conferences, and partner meetings to strengthen relationships and identify new opportunities.

    • Performance Management & Reporting

  • Define and track key performance indicators (KPIs) for lead generation, business development, account management, and partner engagement.
  • Prepare and present regular updates to senior leadership on progress against objectives.
  • Collaborate with Data and Analytics to maintain organizational perspective on market opportunity, key customer segment data, and active sales opportunities.

    • Team Leadership & Culture

  • Recruit, mentor, and lead a high-performing business development and account management team.
  • Foster a culture of accountability, excellence, and customer-centricity.
  • Promote diversity, equity, and inclusion within the team.

    • Qualifications & Skills

  • Bachelor's Degree required; Master's Degree preferred.
  • 10+ years of business development, sales, or account management experience, with significant experience in the utility or energy sector.
  • 7+ years of management experience.
  • Proven success in lead generation, business development, and strategic partnership management.
  • Strong analytical, strategic planning, and problem-solving skills.
  • Demonstrated ability to build and manage relationships with large and complex customers.
  • Excellent communication, negotiation, and presentation skills.
  • Experience with CRM platforms and sales analytics tools.
  • Ability to serve as a trusted energy consultant to major accounts.
  • Commitment to fostering diversity, equity, and inclusion within the team.

    • We offer a competitive salary range of $176,000 to $256,250per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

    The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply 

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