Salesforce Administrator - Phoenix, United States - RMG GROUP
Description
The Salesforce Admin/Developer is responsible for the day-to-day Salesforce administration, as well as supporting ongoing platform enhancements/development and 3rd party application integrations.
The Salesforce Admin/Developer will work with business stakeholders to gather functional requirements, prioritize needs, provide recommendations, and work to implement system changes and enhancements; they will lead the organization in Salesforce goals.
Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed.
Maintain data integrity by using system metrics to track trends in usage and by completing de-duping and clean-up activities. Provide Data Analysis, Data Loading, Data Mapping, Documentation, and Upgrading as it relates to our Salesforce instances. Consult with lines of business to gather functional/business requirements and translate to solution design specs. Develop, implement, and maintain new and existing Salesforce functionality for the desktop and mobile application, including testing and implementation. Work with Salesforce development tools and techniques, e.g.Apex language, custom development, Visual-force/Lightning Components, Apex, triggers, controllers, SOAP and REST APIs, JSON, Objects, SOQL, SOSL, outbound messaging.
Perform other job-related duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.Requirements
Extensive knowledge of Customer Relationship Management systems, , including user management, profiles, roles, objects, validations, flows, layouts, reports and dashboard
Skill with related software such as meeting software, Microsoft office, Google workspace
Strong customer service communication and relationship skills
(active listener, clear, honest, strong verbal and written communicator, and good note-taking skills)
Ability to assess, analyze, and act independently to achieve goals
Ability to contribute to a collaborative team environment
Ability to prioritize, exceptional organizational skills, multi-task and manage time effectively
Ability to learn and retain industry specific information
A minimum of 2 years' prior experience working with as an administrator
A minimum of 2 years' experience providing end-user tech support
A minimum of 2 years' experience as a business analyst, meeting with users, understanding their issues and requirements
A Bachelor's or Associates (i.e
Computer Science, Computer Information Systems or any other related field.)
The Job Pay Range for this role considers the wide range of factors in making compensation decisions, including but not limited to skill set; experience and training; licensures and certification; geographic location; and other business and organizational needs
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Benefits That Bring It Home - Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you coveredMedical, Dental, and Vision - RMG GROUP works hard to keep premiums affordable to keep costs low for our employees
Whether it's vacation, holidays, illness, or growing your family, Pennymac provides time off programs for when life happens
Our dedicated internal Career Desk promotes growth within the organization, and our Tuition Reimbursement Program helps you to achieve your goals
We support your long-term financial wellness with a competitive 401k match and retirement benefits
$$60,000 - $70,000.00 estimated annual salary
Estimated Hourly Pay:
$28.85 to $33.65 per hour based on qualifications
RMG GROUP is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.