- Answer general phone inquiries with professionalism and courtesy, directing calls to appropriate personnel or providing accurate information.
- Schedule appointments for Sales Associates to meet with customers.
- Enter information accurately into various organizational systems.
- Assist in printing and mailing monthly invoices.
- Handle document copying, scanning, and transmission to relevant departments or individuals.
- Manage multiple employee inquiries and simultaneous projects effectively.
- Provide front desk coverage, including directing calls and assisting walk-in customers.
- Track sales lead sources and referrals accurately.
- Perform other duties as assigned.
- 1+ years of administrative or customer service experience or bachelor's degree
- Excellent customer service
Customer Service Representative - Aurora, United States - Addison Group
Description
Addison Group's client is looking for a Customer Service Representative to join their team in Centennial, CO on a contract basis. The ideal candidate will be in charge of the organization and efficiency of daily office operations.
Title: Customer Service Representative
Location: Centennial, CO (100% in-office)
Compensation: $18-$21 per hour
Hours: M-F 8AM 5PM or 9AM 6PM
Contract Period: ASAP through August months)
Responsibilities:
Qualifications
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. A reasonable accommodation is available for qualified individuals with disabilities, upon request.