2nd Shift - Hales Corners - Wimmer Communities

    Wimmer Communities
    Wimmer Communities Hales Corners

    1 week ago

    Full time
    Description
    Front Desk Associate - 2nd Shift (Full Time)
    Forest Ridge | Wimmer Communities\ $18.00/hour
    Schedule:
    • Mon-Fri: 4:00 p.m.-11:00 p.m.
    • Weekends & Holidays: 3:00 p.m.-11:00 p.m.
    • Rotating weekends/holidays required
    About the Role
    Wimmer Communities is seeking a reliable, customer-focused Front Desk Associate for our Forest Ridge location. In this key role, you'll support residents, guests, and staff while maintaining a professional and welcoming environment.
    What You'll Do
    • Manage the reception area and maintain a professional appearance
    • Provide excellent customer service to residents, families, visitors, and staff
    • Prepare accurate shift reports and document incidents per policy
    • Respond to emergencies and coordinate with first responders as needed
    • Answer phones, greet visitors, and route inquiries appropriately
    • Support administrative tasks including filing, posting, and stocking materials
    • Participate in required meetings, training, and community events
    What We're Looking For
    • High school diploma or equivalent
    • Strong critical-thinking and problem-solving skills
    • Ability to stay calm and composed in emergency situations
    • Experience in geriatric services, hospitality, or administrative support (preferred)
    • Proficiency with Microsoft Word, email, and basic computer systems
    • Excellent communication and interpersonal skills
    • Professional, trustworthy, and able to maintain confidentiality
    • Availability for weekends, holidays, and occasional fill-in shifts
    Why You'll Love Working Here
    • Discounted rent at Wimmer Communities properties
    • PTO starting day one
    • 10 paid holidays
    • Parental leave
    • Access to all Wimmer amenities (pools, fitness centers, community rooms)
    • Professional development and career-growth opportunities
    • Company outings, events, and volunteer activities
    • Comprehensive medical, dental, vision, HSA/FSA
    • Employer-paid life, AD\&D, and short-term disability insurance
    • 401(k) with company match

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