Home Mortgage Loss Mitigation Back End Specialist - Glen Allen
2 weeks ago

Job summary
The Home Mortgage Loss Mitigation Back End Specialist is responsible for managing the customer relationship throughout the loan modification and pre-foreclosure liquidation closeout process. This role plays a critical part in the final stages of loss mitigation by ensuring accurate tracking of borrower trial payments, issuing final modification agreements, and confirming that internal and external systems reflect the approved program terms.This position requires close coordination with mortgage title companies, mobile notaries, and third-party vendors. The specialist may also engage directly with mortgage insurers (MI), government-sponsored enterprises (GSEs) such as Fannie Mae and Freddie Mac, and federal agencies including HUD, VA,
and USDA.
- Manage borrower communication and documentation throughout the final stages of the loss mitigation process.
- Track
& monitor trial payment plans and ensure timely issuance of final modification or liquidation documents. - Eneure
& update internal systems are updated accurately based on approved program terms. - Cooedrate with title
& notaries to facilitate document execution closingJob description
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