Quantitative UX Researcher - San Francisco
1 week ago

Job summary
About the team The UX Research team is a small team with outsized impact across OpenAI We sit at the intersection of users product and safety helping ensure that powerful AI systems are built responsibly and grounded in real human needs Our work informs critical product decisions across OpenAI We partner closely with product design engineering and leadership to bring clarity to complex questions often in fast-moving spaces where norms and best practices are still being defined This role is based in San Francisco CA We operate on a hybrid model with 3 days in the office each week and offer relocation assistance In this role you will Design and execute quantitative research across the product lifecycle from foundational understanding to concept validation prototyping and usability evaluation Partner with product managers designers engineers and data scientists to identify high-impact opportunities where quantitative insights can meaningfully shape product decisions Lead rigorous customized studies that answer both strategic and tactical questions using methods such as surveys experiments and behavioral data analysis Translate complex data into clear actionable recommendations that drive alignment decision-making across teams Apply strong survey methodology statistical rigor to ensure findings are valid reliable decision-ready Influence products direction through close cross-functional collaboration clear audience-appropriate storytelling You might thrive in this role if you have Expertise experience working user experience research market research data science related field strong focus quantitative methods Experience leading qualitative projects impacted majorly products designs decisions Strong written verbal communication skills influence all levels Proven applying technical knowledge solving analytical problems Drive excellence ability consistently raise bar About OpenAI OpenAI dedicated ensuring general-purpose artificial intelligence benefits all humanity Push boundaries capabilities AI systems safely deploy them world our products Believe extremely powerful tool created safety core encompass value many different perspectives voices experiences full spectrum humanity Equal opportunity employer do not discriminate race religion color national origin sex sexual orientation age veteran status disability genetic information applicable protected characteristic Additional information please see Affirmative Action Equal Employment Opportunity Policy Statement Background checks applicants administered accordance law qualified applicants arrest conviction records considered employment consistent those laws including Fair Chance Ordinance Los Angeles County Fair Chance Ordinance Employers California Fair Chance Act US-based candidates For unincorporated Los Angeles County workers reasonably believe criminal history direct adverse negative relationship job duties protect computer hardware theft loss damage return computer hardware possession termination employment end assignment maintain confidentiality proprietary confidential non-public information Job duties access secure protected technology systems related security obligations To notify OpenAI believe job posting non-compliant submit report form No response provided inquiries unrelated job posting compliance Committed providing reasonable accommodations applicants disabilities requests made via link OpenAI Global Applicant Privacy Policy Believe artificial intelligence help people solve immense global challenges want upside shared Join us shaping future technology>
Job description
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