Clinical Analyst I - Tampa

Job summary

Responsibilities

• Triage technical issues guide users through system functionality ensure seamless clinical workflows Respond to multi channel client requests phone email chat ticketing system for EHR EMR application support Diagnose and resolve complex issues related to clinical applications configuration data Document and maintain training materials support guides knowledge base articles Troubleshoot and resolve system interface issues labs diagnostics practice management Collaborate cross functionally to reproduce escalate and resolve issues efficiently Provide timely updates communicate resolutions to clients stakeholders Adhere to Standard Operating Procedures Service Level Agreements Contribute to process improvements feedback loops for enhanced service delivery Security And Privacy Responsibilities Individuals working for DSS or any Subsidiary will be subject security privacy requirements as explained in HIPAA FedRAMP NIST Additionally they are required undergo specific FedRAMP training ensure compliance all associated controls responsibilities day day performance duties The preceding functions examples work performed employees assigned job classification Management reserves right add modify change rescind work assignments make reasonable accommodation needed Conditions Of Employment Must US Citizen Permanent Resident Must able pass Federal background check Must determined suitable federal employment Qualifications What You Bring 3 years working experience hands on clinical role Possesses analytical problem solving skills Has ability sense importance impact situations take appropriate actions Works organizational perspective independently contributing team member Possesses excellent listening skills commitment communicating clear concise timely manner Organizes time effectively identifying barriers progress proposing solutions setting priorities Proven aptitude understanding technical troubleshooting ability learn new software needed Able diffuse potentially confrontational situations clients stay focused addressing issue Verifiable proficiency Microsoft Office Products Word Excel Outlook Handles large volumes email daily Skilled collecting analyzing summarizing EHR data Uses industry knowledge identify obtain resources services assist others Exhibits knowledge theories dynamics factors underlying clinical processes Moderate knowledge concepts principles practices various elements clinical workflow Moderate knowledge labs lab testing processes Knowledge interpretation application clinical terms workflow Preferred Skills HL7 HIPAA knowledge Skilled researching analyzing developing assessments multiple data sources Advanced knowledge concepts principles practices various elementsclinicalworkflow Advanced knowledgelabsandlabtestingprocessesAdvancedknowledgedofhemodialysisworkflowKnowledgepharmacologyassociatedwithinfectionpreventionandcontrolKnowledgohospitalacquiredinfectionsNHSNreportingrequirementsKnowledgeandexperienceregardinginfectionpreventionandcontrolMicrobiologyknowledge Education Required High School Diploma GED Yearsworkingexperiencehands-onclinicalworkrole one more areas Pharmacy Laboratory Microbiology Inpatient Outpatient Acute Healthcare Health Department Behavioral Health Infection Prevention Dialysis or Health Informatics Preferred AssociatesBachelorsdegreeMicrobiologynPharmacyHealthcareITrelateddegreesorequivalentexperienceandequivalenteducation Yearsworkingexperiencesoftwareapplicationtroubleshootingortraining ElectronicMedicalRecordSystemsornhospitalITSys temscustomerfacingactivitiesTroubleschootingandconfiguringWindowsbasedapplicationsTroubleshoatinganndconfiguringapplications CertificationLicenses ITIL4FoundationCertificationattainedwithinfirst90daysofemployment Atleastonefollowing CertifiedPharmacyTechCPht RegisteredPharmacyTechRPht MedicalLaboratoryTechMLT CertifiedHemodialyisTechnicianCHT CertificatedClinicalHemodialyisTechniciandoAdvancedCCHTA Similarrelatedfieldsequivalentexperienceandequivalenteducation Compensation The salarydeterminedbyvariousfactorsincludingbutnotlimitedtolocationindividualsparticularcombinationeducationknowledge skillcompetenciesandexperienceaswellascontractspecificaffordabilityorganizationalrequirements Theprojectedcompensationrangeforthispositioniscost7000to75annualizedUSD Theestimate displayedrepresentsthetypicallsalaryrangeforthispositionandinjustoncomponentJunoHealths' ttotalcompensationpackageforemployees PhysicalDemands Standing Sitting Walking Stooping Lifting Iftravelingabilitiestoliftpoundsassistedluggage laptop etc Up10poundsassisted severaltimesadaylaptopofficeequipmentofficesuppliesetc ComputerWork TelephoneWork Reading OtherPleaseSpecify Travelunassistedupto25percentperyearviacommoncarrierandroersonlypersonalautomobile JunoHealthdivisionofDSSIseqnEqualOpportunityEmployer IfyouneedaccommodationseekingemploymentwithJunoHealthpleaseemailemailcall Accommodationsaremadeonacasebasis.

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  Job description

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